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Exchange 2007 transport service won't start - keeps replaying logs

Posted on 2014-09-08
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Last Modified: 2014-09-09
As the title says, I had some issues with Exchange so I rebooted the server and finally all storage groups mounted. However, the transport service keeps getting stuck in a loop replaying log files, shutting down, creating a new instance and starting again, I read that possibly renaming the entire c:\Program Files\Microsoft\Exchange Server\TransportRoles\data folder may help, but I'm wondering if that is the best course of action, or perhaps I just need to move out the transaction log files from the Queue folder, but leave mail.que where it is. I assume I'd need to kill the msexchangetransport.exe process first as well.

Please advise next steps. Thanks.
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Question by:ruhkus
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Adam Farage earned 500 total points
ID: 40311221
Depends.. if the mail.que file is not starting it sounds like that file is corrupt. You do have the option to run ESEUTIL /MH against it to find the state of the shutdown, and then run ESEUTIL /R but if you know there are no emails in there (you might be able to run Get-TransportServer | Get-Queue) I would simply do the following:

- Shutdown the MS Exchange Transport service (which should be msexchangetransport.exe) in services.msc
- In the folder that contains the mail.que and the logs, create a new folder called "old" and move everything there. I would keep it within the %exchangeinstallpath%\TransportRoles\data folder.
- Start the MS Exchange Transport service

This will create a brand new transport database (mail.que) along with checkpoint file, and recreate the log sequence. You have a possibility that you will lose any emails that are stuck in the mail.que file, but if that is a concern that you would need to treat this as a dirty shutdown database and then start ESEUTIL /MH (to find the last log replayed, and the logs required) and then attempt to replay them into the database using ESEUTIL /R. I have seen this work, but if you do go down this route I would wait until the mail.que processes all messages and follow the steps above I provided. Starting clean is your best option right now.
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by:ruhkus
ID: 40312487
Thanks. I ran an eseutil /r and was able to get this back up and running.
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