Need help with a Windows 7 Recovery/Password problem
Posted on 2014-09-08
So I successfully trade in my Lemon (aka) refurbished Lenovo laptop and the customer service manager refunds my entire purchase price (because he agreed it was a lemon) AND the year's warranty I bought. WOW!
I picked up a new Toshiba Satellite S55 with Windows 7 Pro installed and first thing I did was make a WIN 7 Recovery USB.
After creating a login, as required, I:
(1) created a second user account to be safe
(2) followed directions easily found online to allow me to bypass having to enter a password every time I use the computer (for the first . And that's where something went wrong, and I'm getting "The username or password is incorrect."
It seems to me that the best thing to do is to simply use the WIn 7 Recovery USB drive I made to get rid of whatever I messed up, and start fresh. But I can't seem to get the computer to get into the mode where it will recognize the Recovery USB much less run it!
What can I do to get back to a clean machine so I don't get "The username or password is incorrect"?