Previous user profile overrides any new logins on Windows 7 PC?
Posted on 2014-09-09
We have an SBS2011 Domain controller in our office. We are working with a Windows 7 64 bit pc that is a member of the domain. We had an employee leave but left her profile on this pc in case files or something needed to be looked at. We set up a new profile for a new employee on this pc and the setup all seemed to go as expected. Two weeks later we are told by the new user that she can't log in normally. She will get a login screen and she types in her credentials.....it comes up and tells her that the previous user is still logged in, waiting.... then the new user can log in with her credentials, but she gets the previous users desktop when she does. I can get it to log in as the new employee with her credentials and get to her desktop, but the next time she goes to log in, it will go thru the same loop again. I also can not delete the previous users profile from the pc, it says there is a file open somewhere thats preventing it. So everytime i log into this pc it tells me the previous user is still logged in, then it eventually will let me log in, but this old profile keeps coming up. I have never seen this before...and advice would be greatly appreciated. I can't remove the problem profile in a typical way??