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TeavanaFlag for United States of America

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How to reset a Ricoh C2500 Machine (printer) to factory defaults

HI Experts,

I have a Ricoh C2500 printer/copier that I took out of production and I would like to wipe the configuration/hard for this machine before returning it.

1) How can I reset everything to factory default ?
2) where do I find the hard drive in this machine?

Thanks
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Tim Edwards
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Give this a try:

Press the "./*" key and the "#" key on the Ricoh copier at the same time and hold for 10 seconds. Nothing will seem to happen until you hold both buttons down for the full 10 seconds. Once 10 seconds is reached, the copier will shut down and begin to re-boot. During this process, the Ricoh is resetting itself to factory default settings.
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ASKER

Hi Tim,

Thanks for the response but I tired the key combination but this did not reset the printer settings. The configuration was still on the machine.

I think I may have to replaced the drive.
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nobus
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ASKER

Thanks for your responses. I took the hard drive out of the machine and is manually wiping the hard drive with a third party tool.

I will report back the results.

Thanks
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