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Exchange 2010 Retention policy fails

Posted on 2014-09-09
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Last Modified: 2014-10-04
Hi,

We are running Exchange 2010 with the most recent service pack that hosts multiple domains.

I’m trying to apply a retention policy to one of the domains that has all the correct tags in place. It starts to run through and I can see the size going down but then get the following event. I've used the PS Start-ManagedFolderAssistant -identity

I've ran a repair on the mailbox to which it hasn't helped and also it's be moved into a different store.

In the past I have been able to apply retention policy.
Size.---Message--HTML-.jpg
Event-Message--HTML-.jpg
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Question by:mfg1
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Expert Comment

by:Md. Mojahid
ID: 40313732
it sounds like a corrupted mailbox.  I would export the mail, kill the mailbox, recreate it, and import the mail back in.

http://social.technet.microsoft.com/Forums/exchange/en-US/85a86e14-cf95-4d7c-bd45-8d8110b1ec8b/exchange-2010-event-id-9042-9025-mailboxes-no-longer-exist?forum=exchangesvrgenerallegacy
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Author Comment

by:mfg1
ID: 40341072
I have now done the above this time round the retention policy has applied however the emails in the inbox haven't been deleted.

Above the message body it shows that the retention policy had applied and says “This item will expire in 0 days. To keep this item longer, apply a different retention policy.”

I've applied Exchange 2010 Rollup 7 last night as I was advised it would resolve the issues I'm experiencing.

I’m at a loss now to what I can do?
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Accepted Solution

by:
mfg1 earned 0 total points
ID: 40349862
All sorted now.

In the end I had to move each folder out of the mailbox and the policy then would work. Corrupted email in deleted items.
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Author Closing Comment

by:mfg1
ID: 40361050
Moved deleted items which resolved the issue
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