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Office 2010, Track Changes not retaining author's name

Posted on 2014-09-09
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Last Modified: 2014-09-11
One user reports that when using "Track Changes" in MS Word docs, he has a new issue with identification of himsef as the person making the changes. It has always worked correctly in the past. A few days ago, the change would firstly be identified correctly as "my name", but upon saving the doc, the identification would revert to "Author". This makes it very difficult for Legal to know specifically the changes made and also for admin assistants to know what I specifically modified in the docs. He checked the MS Word "Options" and all seems to be correct.
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Question by:niroinc
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Issue has been resolved.  It was related to the Remove personal information from file properties on save option under Trust Center.

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