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Display Port to HDMI on TV - No Sound - ATI Radeon HD 4550

Posted on 2014-09-09
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Last Modified: 2016-11-23
I have a SFF Dell Optiplex 890 with a ATI Radeon HD 4550 with Display Port, I have a Display Port to HDMI cable to go into my HDMI on my TV but I can't get any sound, I tried to set the properties on the video card / control panel and I can't find any setting to change it. I am running Windows 7 Ultimate.

I know you should be able to change the setting on your output but I can't find any, maybe I need the ATI software to change the video card settings?? If so, not sure what the software is.

Thanks in advance for the help.
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Question by:Newbie0000
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Expert Comment

by:Joshua Grantom
ID: 40312755
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Author Comment

by:Newbie0000
ID: 40350613
Sorry for the wait, I was away. I installed the Catalyst software but still can't find anywhere to set the audio to HDMI, I have been in all the display sections etc?? I must be missing something somewhere here.
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Expert Comment

by:Joshua Grantom
ID: 40350647
its not in display settings, it is in Sound > Playback
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Author Comment

by:Newbie0000
ID: 40350672
When I open the Catalyst there isn't any Sound or Audio settings, I went through all the heading on the side looking for anything to do with sound? Would I have the wrong version of the software or something?
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Expert Comment

by:Joshua Grantom
ID: 40350815
Its not in Catalyst.

It is under the Sound in the Control Panel for Windows

soundsnip.PNG
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Author Comment

by:Newbie0000
ID: 40350863
I have that but that only gives me the option for the sound card display port and I have it plugged into HDMI on the TV. I have a cable that is Display Port on the card going to the HDMI on the TV and can't get that sound working?

Thanks for all the help, I really appreciate it.
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Accepted Solution

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Joshua Grantom earned 2000 total points
ID: 40350877
the next question is...

The cable you have for DisplayPort to HDMI, did it specifically state that it supported audio as well? Some cables do not support audio, just video.
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Author Comment

by:Newbie0000
ID: 40351002
They said it did but I will go back and check again just in case.
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Author Comment

by:Newbie0000
ID: 40644319
I had to get a new video card that was HDMI and as soon as I put it in, everything worked. Thanks for all the help and sorry for the delay.
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Expert Comment

by:Joshua Grantom
ID: 40644657
No problem, glad it worked out for you.
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