Solved

Microsoft Outlook 2010/Exchange 2010  search results

Posted on 2014-09-09
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Last Modified: 2014-09-11
Hello everyone,

I have noticed recently that in my Outlook 2010 client,  when I do a search, the most recent results are missing .
Then latter on, same thing happens to more and more users.  So far around 20 users complained but I am sure there are more, most likely they did not noticed this issue.

 We are running a 1000-user strong Exchange 2010 implementation on two servers load-balanced.  I am almost sure that the problem is on the client side. All clients are on Windows 7 Enterprise 64-bit which is the standard corporation image and Outlook is 2010.  NOTE:  We don't have PST locally,  all users connect to their mailboxes on Exchange server

What I did so far:
Remove Windows Search from Windows - Control Panel - Turn Windows features ON and OFF,   then re-add Windows Search, re-indexing,  all with no luck

If anyone has a suggestion which might help me, that will be greatly appreciated !

Cheers
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Question by:Bibecu
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LVL 90

Accepted Solution

by:
John Hurst earned 500 total points
ID: 40313551
The clients should have local OST files. That is where Windows searches. Make sure the OST file is in Users (Index Locations).
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Author Comment

by:Bibecu
ID: 40313574
Thanks John , I will give a try and let you know !
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Author Comment

by:Bibecu
ID: 40316936
I've requested that this question be closed as follows:

Accepted answer: 0 points for Bibecu's comment #a40313574

for the following reason:

It did work, thank you !
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LVL 90

Expert Comment

by:John Hurst
ID: 40316937
You did not provide an alternate solution so the question should be deleted.
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Author Comment

by:Bibecu
ID: 40316968
Hi, don't understand what is this message about ? "You did not provide an alternate solution so the question should be deleted"  

The solution provided by John Hurst was accepted as the only solution , at least for my problem ...

Cheers
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