Solved

Exchange 2007 mail.que keeps growing

Posted on 2014-09-10
7
156 Views
Last Modified: 2014-09-21
Hi,

I have a mail.que on Exchange 2007 SP1 that keeps growing (2Gb) overnight even when send/receive connectors are disabled. I have stopped the transport service, deleted the mail que and restarted but the problem persists.

if left, the server disables mail traffic based on Back Pressure Buckets exceeding the configured limits (which are std). Exchange has been performing fine until 36hrs ago.

No messages appear in the que.

Most solutions call for the mail que to be deleted but this has not solved my problem. Any help would greatly be appreciated.

Thanks

Alistair
0
Comment
Question by:Alistair Sansom
  • 4
  • 3
7 Comments
 
LVL 4

Expert Comment

by:Vishalnarse
ID: 40313898
Hello,

Turns out it was an odd DNS issues. Disables Ethernet controller, re-enabled and reran fix network after setting same ip address. ODD!

IF you have any query please revert back us.

Thank and regards,
0
 
LVL 4

Expert Comment

by:Vishalnarse
ID: 40313901
Hello,

Please refer the below URL link.

http://msexchangeguru.com/2011/06/02/mail-que/

Thank you,
0
 

Author Comment

by:Alistair Sansom
ID: 40318756
Thanks.

Unfortunately this did not solve the issue.

I have since discovered that the problem started when a user sent a 1Gb message. There were no global transport size limits set in Exchange 2007.

It almost seems that the message is stuck somewhere in Exchange but I cant find where. The workstation has successfully sent the message and it has been deleted from the users mailbox. It never appears in the exchange queue.

As soon as the Exchange Transport Service is started, the mail.que file starts growing causing Back Pressure issues.

My problem is best described by this post:

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_24709067.html

Tks

Alistair
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 4

Expert Comment

by:Vishalnarse
ID: 40325050
Hello,

Please refer the below URL link.

http://msexchangeguru.com/2011/06/02/mail-que/

Hope the above link help you and still the issue persist please assign back to me.

Thank you.
0
 

Accepted Solution

by:
Alistair Sansom earned 0 total points
ID: 40325058
I used Exmon to identify high CPU and Bytes Out on a mailbox. Deleting and re-creating the mailbox solved the problem.

Thanks
0
 
LVL 4

Expert Comment

by:Vishalnarse
ID: 40325069
That's great, if you need further assistance on this please let me know.
0
 

Author Closing Comment

by:Alistair Sansom
ID: 40335119
The suggested resolutions did not solve my problem.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
Find out what you should include to make the best professional email signature for your organization.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question