Good day experts,
My client has a Windows 2008 R2 file server with mostly office documents. Usually when user 1 opens a file and user 2 tries to open the same file, user 2 gets a notification that user 1 has the file open for editing.
The last few days I've been getting multiple complaints from users about when they open a PowerPoint presentation, they get a message that it is locked for editing by Administrator.
I investigated a few of these cases using the file server's "share and storage management" console to view current open files. It was indeed true that the required files were open at that time with another user. But my problem is that these users who had the files open were not administrators at all.
Why does the 2nd user get a message saying the file is locked by Administrator instead of the first user's user account?
I attached a screenshot.
Hope you can help. Many thanks.