Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Can't play audio files on windows 8 phone

Posted on 2014-09-10
4
436 Views
Last Modified: 2014-09-24
I can't play wmv and mp3 on my windows 8 phone from my sharepoint 2013 enterprise site.  says 'sorry we can't play this file on your phone'  If I had an option to download it could possibly work.  any recommendations?
0
Comment
  • 3
4 Comments
 
LVL 9

Expert Comment

by:Mohit Nair
ID: 40316451
Is it the native player which is not allowing you to play the video ?
Till now I have researched and experienced that native player doesnt receive browser cookies and hence fails to authenticate with SharePoint. Still as a recommendation I would like you to try this

http://www.kapilarya.com/fix-sorry-we-cant-play-this-file-on-your-phone-for-music-app-in-windows-phone-8-1
0
 

Author Comment

by:This_is_a_very_good_username
ID: 40317304
I don't have the setting "show streaming music in my collection".  I'm on Window 8.  not 8.1.
0
 

Accepted Solution

by:
This_is_a_very_good_username earned 0 total points
ID: 40332595
I figured out a workaround. I compress the audio to a .zip. The phone knows to download a .zip,  which then decompresses and plays automatically after decompression.
0
 

Author Closing Comment

by:This_is_a_very_good_username
ID: 40341120
I figured it out and this may be useful for others with similar problem.
0

Featured Post

Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article, I will show you HOW TO: Install VMware Tools for Windows on a VMware Windows virtual machine on a VMware vSphere Hypervisor 6.5 (ESXi 6.5) Host Server, using the VMware Host Client. The virtual machine has Windows Server 2016 instal…
An article on effective troubleshooting
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question