Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Can't play audio files on windows 8 phone

Posted on 2014-09-10
4
Medium Priority
?
457 Views
Last Modified: 2014-09-24
I can't play wmv and mp3 on my windows 8 phone from my sharepoint 2013 enterprise site.  says 'sorry we can't play this file on your phone'  If I had an option to download it could possibly work.  any recommendations?
0
Comment
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 10

Expert Comment

by:Mohit Nair
ID: 40316451
Is it the native player which is not allowing you to play the video ?
Till now I have researched and experienced that native player doesnt receive browser cookies and hence fails to authenticate with SharePoint. Still as a recommendation I would like you to try this

http://www.kapilarya.com/fix-sorry-we-cant-play-this-file-on-your-phone-for-music-app-in-windows-phone-8-1
0
 

Author Comment

by:This_is_a_very_good_username
ID: 40317304
I don't have the setting "show streaming music in my collection".  I'm on Window 8.  not 8.1.
0
 

Accepted Solution

by:
This_is_a_very_good_username earned 0 total points
ID: 40332595
I figured out a workaround. I compress the audio to a .zip. The phone knows to download a .zip,  which then decompresses and plays automatically after decompression.
0
 

Author Closing Comment

by:This_is_a_very_good_username
ID: 40341120
I figured it out and this may be useful for others with similar problem.
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When asking a question in a forum or creating documentation, screenshots are vital tools that can convey a lot more information and save you and your reader a lot of time
This article shows how to use a free utility called 'Parkdale' to easily test the performance and benchmark any Hard Drive(s) installed in your computer. We also look at RAM Disks and their speed comparisons.
This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.
In this video, viewers will be given step by step instructions on adjusting mouse, pointer and cursor visibility in Microsoft Windows 10. The video seeks to educate those who are struggling with the new Windows 10 Graphical User Interface. Change Cu…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question