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How do I create a Contact Group for other person's contacts?

Posted on 2014-09-10
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Last Modified: 2014-09-23
In Outlook 2010, I have been given delegate access (editor) to someone else's contacts. When I highlight their contacts in the navigation pane and select New Contact Group, Add Members, From Outlook Contacts, I don't see their name in the drop down list in the Address Book field. How can I access their contacts in order to make customized contact groups from their contacts?

Thanks,
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Question by:contrain
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Expert Comment

by:Karen Falandays
ID: 40316731
Hi contrain

If you are positioned on their contact folder in your navigation pane and create new contact group, when you select "add members", their contact list should be the default. What are you seeing instead?

Another thing to check is to right mouse click their contact folder and choose properties. Is there a tab for Outlook Address Book? Check to display this as an Outlook Address Book

kfalandays
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Author Comment

by:contrain
ID: 40317348
Hi kfalandays,

When I am positioned in their contacts folder and I go to add members to a new group, in the dialog box, it says Contacts-MyName, rather than the name of the person whose contacts I'm searching for. When I drop down the list in that field, I don't see a listing for that other person's  name. When I right click on their contacts folder and choose Properties, I don't see a tab for Outlook Address book in the resulting dialog box.
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LVL 17

Expert Comment

by:Karen Falandays
ID: 40317585
Hi contrain, can you attach a screenshot of what their contact folder looks like in your navigation pane?
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Author Comment

by:contrain
ID: 40328479
As you can see in the first screen shot, I have access to the contacts of RodLaughridgeTrain. And I can see his contacts.

In the second screen shot, I am attempting to create a group list from his contacts, but I don't see a listing for his contacts in the drop down list when I am trying to Add Members from Outlook Contacts. RLaughridge is different than RLaughridgeTrain.
OutlookContactsList.docx
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Accepted Solution

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Karen Falandays earned 500 total points
ID: 40328511
Try following the steps from Slipstick below. Let me know if this did the trick
http://www.slipstick.com/outlook/contacts/display-other-contacts-in-address-book/ 

Display Other User’s Contacts in Address Book

The process of adding another user’s Contacts folder to your own address book display is somewhat involved:
1.Create a new Outlook profile that connects directly with the other user’s mailbox, not your own, then start Outlook with this profile. If you receive a prompt that Outlook cannot open the folders, you may need to ask the Exchange administrator to grant your Windows user account full access to the other user’s mailbox temporarily so that you can complete these steps.
2.Right-click the other user’s Contacts folder, choose Properties, then switch to the Outlook Address Book tab. Make sure that the Show this folder as an e-mail Address Book box is checked. Under Name of the address book, change the displayname from Contacts (the default) to a name that will distinguish this address list, such as Joe’s Contacts if you’re in Joe’s mailbox.
3.Close Outlook.
4.In Control Panel | Mail, bring up the properties for the profile that you created in Step 1. In the Microsoft Exchange Server service, change the main mailbox from the other user’s to your own. On the Advanced tab of the Exchange Server service, add the other user’s mailbox as a secondary mailbox.
5.Restart Outlook, using the same profile as in Steps 1 and 4.

After you restart Outlook, when you display the address book, you should see Joe’s Contacts listed in the Outlook Address Book along with your own Contacts folder.
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Author Closing Comment

by:contrain
ID: 40340466
Yes,

This worked and did what I was looking for.
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