Solved

why do my printer "requests" disappear after 12 midnight?

Posted on 2014-09-11
5
156 Views
Last Modified: 2014-09-25
I have a new Macbook, and it does not hold onto printer 'requests' beyond 12 midnight. How do I set it to "hold" them, until I wish to print?
0
Comment
Question by:beavoid
  • 2
  • 2
5 Comments
 
LVL 23

Assisted Solution

by:Alan Henderson
Alan Henderson earned 250 total points
ID: 40318464
Try resetting your printer settings:

Deletes all queues and jobs.
Resets all printer settings to their default by deleting configuration files.
Performs a permissions check on the /tmp directory.
Any printers, scanners, or fax modems that previously appeared in System Preferences will need to be added again after resetting the printing system.

Instructions here:

http://support.apple.com/kb/TS3147
0
 
LVL 39

Assisted Solution

by:Eoin OSullivan
Eoin OSullivan earned 250 total points
ID: 40318758
Usually the problem is the opposite of yours where people cannot REMOVE jobs from the print spool queue!!

I doubt that Alans advice to delete all your printers and re-add them will work but as it clears all settings and preferences for your printers on OSX it will definitely give you a clean sheet to start with.  If the problem still exists after you've wiped and reloaded your printer(s) then look at the CUPS printing system itself on OSX.

The system that manages print spooling on OSX is called CUPS
There is a Web Interface to CUPS
http://localhost:631/
If the above URL doesn't work you might need to enable the web interface .. open Terminal and enter the command
 cupsctl WebInterface=yes

Open in new window


There is an options you can set in the preferences to Preserve Job Files for a specific period
See the configuration reference here .. look for the PreserveJobFiles parameter
http://www.cups.org/documentation.php/ref-cupsd-conf.html
and here
https://developer.apple.com/library/mac/documentation/Darwin/Reference/Manpages/man5/cupsd.conf.5.html
0
 

Accepted Solution

by:
beavoid earned 0 total points
ID: 40334913
Thanks but this is all a bit complicated for me.
I was hoping you'd give me a few directions, - go to preferences, options, time set, - and the fault would be corrected.
0
 
LVL 39

Expert Comment

by:Eoin OSullivan
ID: 40335038
Beavoid.  
The steps are not simple because the problem you report is not a typical OSX error. In fact I've never heard of it before and I've been working with macs for over twenty years.  If there was a checkbox on a setting that I was aware of to fix the issue I'd have told you.  In fact because there isn't a setting and your problem is so strange I'd have a concern that your system is not setup correctly or some app or utility has done something strange to the system configuration.
0
 

Author Closing Comment

by:beavoid
ID: 40343529
Sorry, this is in Error.
I have selected the two answers both equally.
And graded them with B.
0

Featured Post

Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Join & Write a Comment

Suggested Solutions

The /etc/authorization file in Mac OS X 10.x can be used to control access to the various panes of the System Preferences amongst other things. It’s used by some of us Mac Sys Admin’s to give Standard Users access to System Prefs panes that only adm…
Thanks to luck and dedication (hitting refresh every 5 seconds when the pre-orders were going live at midnight on April 10th) I managed to actually receive an Apple Watch on release day, April 24th. Which means I’ve been using it daily for just ov…
This tutorial demonstrates a quick way of adding group price to multiple Magento products.
This video explains how to create simple products associated to Magento configurable product and offers fast way of their generation with Store Manager for Magento tool.

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now