Exchange 2013 User Mailbox Issue
Posted on 2014-09-11
I recently migrated from EX2010 to EX2013. I'm having an issue with a specific users mailbox. The user can use email from OWA and Outlook on a Windows 7 system, but we also have a terminal server. On the 2008 R2 terminal server we cannot get Outlook 2010 to connect, it keeps prompting for credentials and states the server is not available. I can run the Exchange remote connectivity analyzer again any mailbox and it works, except for the one in question. It give me an error that states:
Testing the address book "Check Name" operation for user USER@domain.com against server firstname.lastname@example.org.
An error occurred while attempting to resolve the name.
The address book Bind operation failed with status -2147467259.
NSPI Status: 2147500037
I've looked and can see the user account in the GAL and can send/receive email from and to the user. I also checked and the user is NOT hidden from the GAL. The user can also use a mobile device. The only difference between the terminal server and the local workstation is using cached Exchange mode.
I've also removed the user profile from the terminal server and tried several Outlook profiles but get the same result.
Any assistance would be appreciated.