Solved

How can i update a user's password on Exchange?

Posted on 2014-09-11
4
291 Views
Last Modified: 2014-09-11
We updated a user's password on their web portal, but their Hosted Exchange-based Outlook isn't able to retrieve the email.  Tried going into their Outlook -> Account Settings -> Email Tab -> and then click change, but there's no entry for updating their password.

How can i update their password?
0
Comment
Question by:epichero22
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 500 total points
ID: 40317802
If you close Outlook down, wait for it to close properly (a minute or two max), then open Outlook up again, it should prompt you for the new password.

If it doesn't prompt you, go to Control Panel, Credential Manager and delete the settings for the email / outlook account.

Re-open Outlook and it should then prompt for username / password again.  Enter the new details and click on Save and hopefully you should now be working.

ALan
0
 
LVL 11

Author Comment

by:epichero22
ID: 40317835
Thanks.  


As a side question, is there a way to prioritize sending and receiving emails before RSS feeds?
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 40317852
Not sure to be honest - not something I've ever seen asked before.
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 40317872
Did Outlook prompt you happily?

Alan
0

Featured Post

Resolve Critical IT Incidents Fast

If your data, services or processes become compromised, your organization can suffer damage in just minutes and how fast you communicate during a major IT incident is everything. Learn how to immediately identify incidents & best practices to resolve them quickly and effectively.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The new Gmail Phishing Scam going around is surprising even the savviest of users with its sophisticated techniques.
In-place Upgrading Dirsync to Azure AD Connect
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question