Some keyboard shortcuts not working
Posted on 2014-09-11
I have one user on Win7 32 bit using MS Office 2010 for whom certain keyboard shortcuts have stopped working. The ones we have identified that are not working are Ctrl + F and Ctrl + R (reply and forward in Outlook). These same shortcuts no longer working in any other Office program and Ctrl + F does not bring up the 'Find' feature in IE. Other shortcuts we have tried DO work. He is using an HP laptop attached to a docking station but even if we use the keyboard of the laptop itself, these two shortcuts do not work. After much Googling it would seem that he is the first person ever to have this problem! Any one have any ideas on what we can do to resolve this?