Solved

Iphone Sync mail with desktop outlook

Posted on 2014-09-11
5
436 Views
Last Modified: 2014-09-12
I have a new iPhone 5s and I hooked it up to my desktop which does not have an Exchange server. I was able to get both my calendar and contacts to sync but not my mail. When I read or delete an email from either iPhone or desktop they do not communicate and delete or showed email read on the other device. Please assist.

Thank you
Michael
0
Comment
Question by:solsticeint
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 10

Accepted Solution

by:
Clark Kent earned 500 total points
ID: 40318552
Hi Solsticeint,

I guess the issue is occurring due to the POP3 account which is configured in Microsoft Outlook and by default POP3 account delete a copy from the server once it download email from the server.

So, you need to create a copy of each email on the server with the help of “Leave a copy of the messages on the server” option.

This option will automatically create the copy of each email so you could access them from the other devices (iPhone5s).

Real more about “Leave a copy of the messages on the server”: http://office.microsoft.com/en-001/outlook-help/leave-e-mail-messages-on-your-e-mail-server-HA001150793.aspx


Note: Improve community discussions by marking the answers helpful otherwise respond back for further help.

Thanks
Clark Kent
0
 

Author Comment

by:solsticeint
ID: 40318558
Thank you, makes sense.  Was not sure if by syncing the iPhone it would update the email.  I wish the company would do an exchange plan.  

Thank you,
Michael
0
 
LVL 10

Expert Comment

by:Clark Kent
ID: 40318585
That would be nice.

Implement the above given changes and see the results!!!

Note: Improve community discussions by marking the answers helpful.

Thanks & Regards
Clark Kent
0
 

Author Closing Comment

by:solsticeint
ID: 40318595
Thank you
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 40318865
I would imagine your company would be able to easily afford Office 365 at $4.00 per user per month which would give you a much better experience and then you could sync your phone with your email.

Probably cheaper than their POP3 accounts too.
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question