Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 64
  • Last Modified:

Issue with deploying Trend Micro Security Services via Windows Startup Script or Software Installation

I am having a lot of issues with deploying Trend Micro Security Services agent with MSI in GPO Software Installation or using the VBS file made available from Trend Micro (http://esupport.trendmicro.com/solution/en-us/1055230.aspx).
I think I had the issue worked out as a security permission on folder share, but after adding Everyone I still could not get it working.
I started off by following TM suggestion to use VBS in Startup Script, but had issues in that nothing would happen. RSOP would show the VBS file so GPO was fine, but no idea why nothing installed. I could manually run the VBS as a User and it would install fine. I also used psexec /i /s cmd.exe and run as local system successfully but still no luck with automated install on startup.

I then proceeded to try GP Software Installation, but once again no joy. I can launch the MSI using Local System and installs successfully.

Nothing in event viewer that shows me anything when it does not install.

HELP ...... a whole day wasted on this so far!!
0
Flipp
Asked:
Flipp
  • 4
  • 2
1 Solution
 
yo_beeDirector of ITCommented:
Have you tried using Computer Software Installation via GPO yet?
0
 
FlippAuthor Commented:
Thst was one of the two ways i tried and failed. If i put another msi in the same folder and  it works fine but not for the downloaded msi for Trend.
0
 
yo_beeDirector of ITCommented:
Have you enable Installer Logging. If not I would do so and see what it exposes .
http://support.microsoft.com/kb/223300
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
FlippAuthor Commented:
I don;t think that the MSI is even firing from Group Policy applying as there is nothing in Event Viewer saying so. Ideally I would like to know/see that the installer is being executed before enabling MSI logging :)

Thoughts?
0
 
FlippAuthor Commented:
And/or why the VBS in Computer Startup Scripts does not install either. As previously mentioned I can run it using Local System CMD and it installs fine but not using GP.
0
 
FlippAuthor Commented:
Found the issue ...... http://esupport.trendmicro.com/solution/en-us/1059376.aspx

I wonder how I could found this out through logging of GP Software Installation?
0
 
Seth SimmonsSr. Systems AdministratorCommented:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 4
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now