Imagine a single machine with two windows 8.1 users using word of office 2010, sp3.
User A has no problems editing a document.
User B edits the same document, takes the same actions and word acts weird and results are unusable.
Logical consequence: user profile of B is somewhat broken.
However, we want to avoid to recreate the whole profile as he has so many other programs configured
. So we just want to reset word's settings. So we go and ask MS what to do and MS offers a word-profile-reset tool.
Neat. But it did not solve the problem.
Cosequence: it is no problem within the word profile settings.
Where else could that problem be found?
What other part of the user profile does word use?