Solved

PDF Reader issue

Posted on 2014-09-12
4
339 Views
Last Modified: 2014-09-18
I am running the latest PDF reader on Windows 7. A form that was supplied by a third party has a number of boxes to fill in relevant detail. The box does not allow for enough text to be entered, this requires that the user must print out the form and then hand write it. This is the same in our Citrix environment. I noticed using Windows 8.1 the native PDF reader allows you to simply to hit return and it adds extra lines.
Is there anything that can be done on adobe to resolve this, changing PDF reader is not an option as this has knock on effects for other applications. Thanks
0
Comment
Question by:Sid_F
4 Comments
 
LVL 19

Assisted Solution

by:strivoli
strivoli earned 250 total points
ID: 40318847
I know you don't want to change PDF reader but I mostly use two readers: Adobe Reader (default) and Foxit.
I've already got issues like this with some PDFs or even was unable to print them. When such problems arise, I right click the file and open it with Foxit and I get the issue solved. Other solutions are inapplicable such as:
a. Ask Adobe to fix the issue, or
b. Ask the PDF generator (usually a User or a Company) to change method and generate a different kind of PDF.
0
 
LVL 52

Expert Comment

by:Scott Fell, EE MVE
ID: 40319365
I use adobe acrobat and just edit or recreate the forms to my liking.
0
 
LVL 30

Accepted Solution

by:
captain earned 250 total points
ID: 40319989
Formfields have options that either allow font sizes to dynamically adjust when the text exceeds the field size or to be multiline. So when you experienced in the past that a return keystroke does not enter a new line, it is not a Reader issue, but a setting in the PDF itself.

You have two options, either ask the author to be more thorough when creating fields and to enable multiline/font aucto scaling or download a version of Acrobat Pro here https://www.acrobat.com/en_us/free-trial-download.html and do it yourself.

hth
capt.
0
 
LVL 5

Author Comment

by:Sid_F
ID: 40330267
Super thanks
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
You may have a outside contractor who comes in once a week or seasonal to do some work in your office but you only want to give him access to the programs and files he needs and keep privet all other documents and programs, can you do this on a loca…
In this fourth video of the Xpdf series, we discuss and demonstrate the PDFinfo utility, which retrieves the contents of a PDF's Info Dictionary, as well as some other information, including the page count. We show how to isolate the page count in a…
We often encounter PDF files that are pure images, that is, they do not have text characters, but instead contain only raster graphics. The most common causes of this are document scanning software and faxing software/services that create image-only…

864 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now