RDP to server 2012 Failure

Hi,

We have two servers running W2k8 and just introduced Win Server 2012 on the network.
I have lost connectivity to the Win 2012 server via RDP and getting the following message each time i boot it up.

"remote desktop licensing mode is not configure"

can somebody help please?

Thanks.
fbandaAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

rhandelsCommented:
"remote desktop licensing mode is not configure" is only being used when you have actually installed the Remote Desktop feature, this used to be the terminal server feature. You only need this feature if you need to have more than 2 active RDP sessions on a server concurrently.

If you only need the 2 administrative RDP sessions there is no need to install the Remote Desktop feature. Also, if you have an RDP session and you reboot the machine the session will be lost.
0
fbandaAuthor Commented:
I dont know if i understand your response.
The issue am facing is that i cannot RDP into this Win2012 server.
Each time i reboot it the message "remote desktop licensing mode is not configure" appears.
It was working before but since we had a power failure as the UPS gave up, this message has been showing each time i reboot he server.
0
rhandelsCommented:
As said, the error you are getting implies that Remote Desktop Feature is installed on the server, otherwise you wouldn't need to have a license to RDP into the server. You always have 2 administrative licenses for RDP'ing.

If you log into the server on the console, can you see if the Remote Desktop Service is started? What happens if you log on to the console with account A and try to connect using RDP with that same account A??
0
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

fbandaAuthor Commented:
Hi Rhandels,

Sorry for the delay i was out of town and still could not RDP into the server.
I recall some administrator installing RDP feature, i will counter check tomorrow as soon as am on site and give you feedback.

Thanks.
0
rhandelsCommented:
Installing the RDP feature makes the server a terminal server where users can login. This means you need to have licenses (officially they are called CAL's, Client Access Licenses) which you don't have if i'm correct??

Uninstalling the feature will remove the need to have these licenses and will give you back your 2 administrative RDP sessions.
0
fbandaAuthor Commented:
Hi,
Sorry i was out of ntown but am back.

The Remote Desktop service is running fine.
When i try to RDP into the server it prompts for user login but when i input the credentials it kicks me out and takes me back to the login screen.
We dont have RDP CALs for this server but i would like to use the native two default that come with the server.
I have tried to uninstall the Remote Desktop Service under server manager but the box is greyed out.
How can i go about it?

Thanks.
0
rhandelsCommented:
You need to uninstall this feature while using a console session to the server. Otherwise you cannot uninstall the Remote desktop feature. It is not a service but a feature, just as AD is a feature of a Windows server.

Normally this should remove the TS feature and would bring back the 2 administrative sesions back.

Also, what account are you logging into on the server??
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
fbandaAuthor Commented:
Hi

Am logged in as Administrator, where do i do this? From server manager?
0
fbandaAuthor Commented:
Hi rhandels,

I managed to uninstall the RDP service via the console.
Thanks a lot you are the man!!
0
rhandelsCommented:
Good to hear it is solved.. :)
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows Server 2012

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.