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Microsoft Remote Desktop on iPad not working 8.1

Posted on 2014-09-12
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213 Views
Last Modified: 2015-01-25
Hi
The users who have switched to version 8.1 are getting a message on logon:
Your session ended because of an error. This might be due to an expired password.
Even after password reset, the message remains. Its not happening to our users who are on an earlier version.
The remote desktop is to Windows Server 2008.
Any suggestions on how to fix this issue? There seems to be no way to roll back to the prior remote desktop version.
Thanks

RDP Fail
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Question by:jdhackett
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5 Comments
 
LVL 10

Expert Comment

by:WayneATaylor
ID: 40321155
Couple of options for this one:

Either try
1.Start Registry Editor.
2.Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\TermService\Parameters

3.Under this registry subkey, delete the following values: •Certificate
•X509 Certificate
•X509 Certificate ID

4.Quit Registry Editor, and then restart the server.

or try on the target server NIC properties.

Local Area Connection -> Properties -> Configure -> Advanced -> IPv4 Large Send Offload =Disabled.

Wayne
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LVL 10

Expert Comment

by:WayneATaylor
ID: 40321157
Another option is uninstall the Link-Layer Topology (Mapper I/O Driver and Responder) protocols, as well as the QoS Packet Scheduler service (you can add them back again afterwards) in the Local Area Connection of the client machine (not the server/target).  You must uninstall, not simply remove the checkmark next to the protocol or service.
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Accepted Solution

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jdhackett earned 0 total points
ID: 40432307
Forgot to update here - it turned out to be a bug in MS Desktop. They released a new version which fixed it.
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LVL 4

Expert Comment

by:jimtpowers
ID: 40474569
Just a suggestion, I use an app called Jump for my remote desktops. The Microsoft app, while free, has never worked well for me. Jump never fails and works for more than just RDP.
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Author Closing Comment

by:jdhackett
ID: 40569019
The bug was the reason.
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