Solved

Quickbooks Point of Sale Connectivity Problems

Posted on 2014-09-12
6
300 Views
Last Modified: 2014-09-25
I have on user in a work-group that is having connectivity problems trying to connect to a POS database on a host PC. I have another user that connects just fine.

When Quickbooks starts, the problem computer searches and then sees the database, but will not connect. The database name populates in the connection window, but just sits there. If I click connect again, it whirls for a bit then just sits there. I have dissabled the Windows firewall, but still no love. All POS versions are up to date.

Any ideas?
0
Comment
Question by:mapalaska2003
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 95

Accepted Solution

by:
John Hurst earned 500 total points
ID: 40320025
On the problem computer, try the following:

1. The QuickBooks Network Diagnostic tool:

http://support.intuit.ca/quickbooks/en-ca/iq/Multi-User-Access/Quickbooks-Connection-Diagnostic-Tool/HOW15631.html

2. Repair QuickBooks:  Control Panel, QuickBooks, click on Uninstall/Change, select Change and repair.

3. Ensure the problem computer is properly mapping the folder where the data file lives and not browsing for the connection.
0
 

Author Comment

by:mapalaska2003
ID: 40343007
Repair QuickBooks solved the problem. Thanks.
0
 

Author Closing Comment

by:mapalaska2003
ID: 40343008
Repair QuickBooks
0
Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

 
LVL 95

Expert Comment

by:John Hurst
ID: 40343018
@mapalaska2003  - Thanks for the update and I was happy to help.
0
 

Author Comment

by:mapalaska2003
ID: 40344515
You've helped me before and I appreciate it.
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 40344523
Thank you very much and I am always around to look in and help people.
0

Featured Post

Turn Insights Into Action

You’ve already invested in ITSM tools, chat applications, automation utilities, and more. Fortify these solutions with intelligent communications so you can drive business processes forward.

With xMatters, you'll never miss a beat.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The advancement in technology has been a great source of betterment and empowerment for the human race, Nevertheless, this is not to say that technology doesn’t have any problems. We are bombarded with constant distractions, whether as an overload o…
This article was originally published on Monitis Blog, you can check it here . If you have responsibility for software in production, I bet you’d like to know more about it. I don’t mean that you’d like an extra peek into the bowels of the sourc…
This video demonstrates basic masking and how to edit the mask to reveal the desired image.
Monitoring a network: why having a policy is the best policy? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the enormous benefits of having a policy-based approach when monitoring medium and large networks. Software utilized in this v…

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question