Solved

Quickbooks Point of Sale Connectivity Problems

Posted on 2014-09-12
6
284 Views
Last Modified: 2014-09-25
I have on user in a work-group that is having connectivity problems trying to connect to a POS database on a host PC. I have another user that connects just fine.

When Quickbooks starts, the problem computer searches and then sees the database, but will not connect. The database name populates in the connection window, but just sits there. If I click connect again, it whirls for a bit then just sits there. I have dissabled the Windows firewall, but still no love. All POS versions are up to date.

Any ideas?
0
Comment
Question by:mapalaska2003
  • 3
  • 3
6 Comments
 
LVL 94

Accepted Solution

by:
John Hurst earned 500 total points
ID: 40320025
On the problem computer, try the following:

1. The QuickBooks Network Diagnostic tool:

http://support.intuit.ca/quickbooks/en-ca/iq/Multi-User-Access/Quickbooks-Connection-Diagnostic-Tool/HOW15631.html

2. Repair QuickBooks:  Control Panel, QuickBooks, click on Uninstall/Change, select Change and repair.

3. Ensure the problem computer is properly mapping the folder where the data file lives and not browsing for the connection.
0
 

Author Comment

by:mapalaska2003
ID: 40343007
Repair QuickBooks solved the problem. Thanks.
0
 

Author Closing Comment

by:mapalaska2003
ID: 40343008
Repair QuickBooks
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 
LVL 94

Expert Comment

by:John Hurst
ID: 40343018
@mapalaska2003  - Thanks for the update and I was happy to help.
0
 

Author Comment

by:mapalaska2003
ID: 40344515
You've helped me before and I appreciate it.
0
 
LVL 94

Expert Comment

by:John Hurst
ID: 40344523
Thank you very much and I am always around to look in and help people.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The article will include the best Data Recovery Tools along with their Features, Capabilities, and their Download Links. Hope you’ll enjoy it and will choose the one as required by you.
Skype is a P2P (Peer to Peer) instant messaging and VOIP (Voice over IP) service – as well as a whole lot more.
This video shows how use content aware, what it’s used for, and when to use it over other tools.
Video by: Tony
This video teaches viewers how to export a project from Adobe Premiere Pro and the various file types involved.

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question