Solved

FRM-41076 and FRM-40735 errors

Posted on 2014-09-12
7
1,000 Views
Last Modified: 2014-09-20
Hello, I have a Oracle 6i form that, when an application user logs in for the first time and uses the mouse to hover over a button, the form returns the error:

"FRM-41076: Error Populating Group"

After clicking "OK" to clear the error, if I hover the mouse again over the same button, this error appears next:

"FRM-40735: WHEN-MOUSE-ENTER trigger raised unhandled exception ORA-304500"

Finally, after clicking "OK" to clear this second error, any subsequent hovering over the button repeatedly continues to produce the following error:

"FRM-40735: WHEN-TIMER-EXPIRED trigger raised unhandled exception ORA-304500"

However, when logged on to the forms as the database owner, I get no errors.

This button used to work normally three months ago ... but with nothing changed, it started to give these errors out of the blue. Any ideas what this may be caused by?
0
Comment
Question by:Andy
  • 5
  • 2
7 Comments
 
LVL 76

Expert Comment

by:slightwv (䄆 Netminder)
ID: 40320357
I'm not a forms person but since the 'owner' doesn't get the error it points to a database permission issue.

From a quick Google on that error, it looks like the group is populated from a query.  I would log into the database as the application user and issue the same select that is used to populate the group and make sure it still has permissions.

If the app user doesn't get a permission error but gets no rows, I wonder if that might also throw that exception in Forms.

>> but with nothing changed

Sorry but this never happens.  Something changed.  ;)
0
 

Author Comment

by:Andy
ID: 40320501
Eventually the user will be able to click on the button ...

Could this also possibly point to a database that has too much data?
0
 
LVL 76

Expert Comment

by:slightwv (䄆 Netminder)
ID: 40321340
Never heard of a database having too much data...

I still bet permissions
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 

Author Comment

by:Andy
ID: 40323501
Thank you slightwv for your insights ...
0
 

Author Comment

by:Andy
ID: 40323706
I used Process Monitor to trace what ifrun60.exe was doing, and it shows that as I hover over the button, the form is attempting to access shwhnt32.dll (show hint? dll) but it can't find it. Maybe the form is trying to display a hover hint but cannot do so? Is it possible that this missing dll would cause those error messages I received?

Would you guys and gals have a copy of shwhnt32.dll that I can download? I can't find it anywhere on a web search ...
0
 

Accepted Solution

by:
Andy earned 0 total points
ID: 40324015
It ended up being the DLL file. Placing it in the path where the form could find it resolved the popup issues.
0
 

Author Closing Comment

by:Andy
ID: 40334202
I discovered the solution myself.
0

Featured Post

DevOps Toolchain Recommendations

Read this Gartner Research Note and discover how your IT organization can automate and optimize DevOps processes using a toolchain architecture.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Messaging apps are amazing tools with the power to do a lot of good, but the truth is the process of collaborating with coworkers requires relationships established through meaningful communication - the kind of communication that only happens face-…
"Disruption" is the most feared word for C-level executives these days. They agonize over their industry being disturbed by another player - most likely by startups.
Video by: Steve
Using examples as well as descriptions, step through each of the common simple join types, explaining differences in syntax, differences in expected outputs and showing how the queries run along with the actual outputs based upon a simple set of dem…
This video shows syntax for various backup options while discussing how the different basic backup types work.  It explains how to take full backups, incremental level 0 backups, incremental level 1 backups in both differential and cumulative mode a…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question