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FRM-41076 and FRM-40735 errors

Posted on 2014-09-12
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Last Modified: 2014-09-20
Hello, I have a Oracle 6i form that, when an application user logs in for the first time and uses the mouse to hover over a button, the form returns the error:

"FRM-41076: Error Populating Group"

After clicking "OK" to clear the error, if I hover the mouse again over the same button, this error appears next:

"FRM-40735: WHEN-MOUSE-ENTER trigger raised unhandled exception ORA-304500"

Finally, after clicking "OK" to clear this second error, any subsequent hovering over the button repeatedly continues to produce the following error:

"FRM-40735: WHEN-TIMER-EXPIRED trigger raised unhandled exception ORA-304500"

However, when logged on to the forms as the database owner, I get no errors.

This button used to work normally three months ago ... but with nothing changed, it started to give these errors out of the blue. Any ideas what this may be caused by?
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Question by:Andy
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Expert Comment

by:slightwv (䄆 Netminder)
ID: 40320357
I'm not a forms person but since the 'owner' doesn't get the error it points to a database permission issue.

From a quick Google on that error, it looks like the group is populated from a query.  I would log into the database as the application user and issue the same select that is used to populate the group and make sure it still has permissions.

If the app user doesn't get a permission error but gets no rows, I wonder if that might also throw that exception in Forms.

>> but with nothing changed

Sorry but this never happens.  Something changed.  ;)
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Author Comment

by:Andy
ID: 40320501
Eventually the user will be able to click on the button ...

Could this also possibly point to a database that has too much data?
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LVL 78

Expert Comment

by:slightwv (䄆 Netminder)
ID: 40321340
Never heard of a database having too much data...

I still bet permissions
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Author Comment

by:Andy
ID: 40323501
Thank you slightwv for your insights ...
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Author Comment

by:Andy
ID: 40323706
I used Process Monitor to trace what ifrun60.exe was doing, and it shows that as I hover over the button, the form is attempting to access shwhnt32.dll (show hint? dll) but it can't find it. Maybe the form is trying to display a hover hint but cannot do so? Is it possible that this missing dll would cause those error messages I received?

Would you guys and gals have a copy of shwhnt32.dll that I can download? I can't find it anywhere on a web search ...
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Accepted Solution

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Andy earned 0 total points
ID: 40324015
It ended up being the DLL file. Placing it in the path where the form could find it resolved the popup issues.
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Author Closing Comment

by:Andy
ID: 40334202
I discovered the solution myself.
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