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grnowFlag for Singapore

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word 2010 showing limited font

on machine A, user A profile shows limited font selection (attached). when user B logs in on machine, there is no such issue with the word fonts... tried the fix it and registry methods from this link http://support.microsoft.com/kb/822005 but it doesn't help. haven't try to recreate profile, as would want to know if there is any other workaround before trying out the recreate profile.
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John
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after creating the new profile -> get the temporary logon profile error. tried out the methods under this link
http://www.sysprobs.com/fix-temporary-profile-windows-7  to fix the temporary profile error. temporary profile error is fixed but noticed that for previous profiles created before this, there is no font issue. even though create new profiles with different names after the font issue occurs, the font will be the same issue, and the issue only happens to word. excel is ok.
So you are saying some new profiles have font errors and some do not?  Do I have that correct?

You might try a complete uninstall and reinstall of Office.

Test a selection of fonts in the font folder (check font properties)
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the solution to the above problem is to set the default printer to some other printer. In some other scenarios, recreating a profile is one of the methods that will work