Solved

word 2010 showing limited font

Posted on 2014-09-14
6
355 Views
Last Modified: 2014-09-20
on machine A, user A profile shows limited font selection (attached). when user B logs in on machine, there is no such issue with the word fonts... tried the fix it and registry methods from this link http://support.microsoft.com/kb/822005 but it doesn't help. haven't try to recreate profile, as would want to know if there is any other workaround before trying out the recreate profile.
0
Comment
Question by:grnow
  • 3
  • 3
6 Comments
 
LVL 92

Assisted Solution

by:John Hurst
John Hurst earned 200 total points
ID: 40321875
You can try Repairing Word (Control Panel, Programs and Features, Office, Change and then do a full repair).

This will not likely work based on your description and I have seen this issue frequently with clients.

You need to re-create the user profile in all likelihood.
0
 

Author Comment

by:grnow
ID: 40321986
after creating the new profile -> get the temporary logon profile error. tried out the methods under this link
http://www.sysprobs.com/fix-temporary-profile-windows-7  to fix the temporary profile error. temporary profile error is fixed but noticed that for previous profiles created before this, there is no font issue. even though create new profiles with different names after the font issue occurs, the font will be the same issue, and the issue only happens to word. excel is ok.
0
 
LVL 92

Expert Comment

by:John Hurst
ID: 40321991
So you are saying some new profiles have font errors and some do not?  Do I have that correct?

You might try a complete uninstall and reinstall of Office.

Test a selection of fonts in the font folder (check font properties)
0
Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

 
LVL 92

Assisted Solution

by:John Hurst
John Hurst earned 200 total points
ID: 40322003
Another thing you might try is this:  Control Panel, Fonts, Font Settings and then click on Restore Default Font Settings.  This might apply if some fonts were loaded into the system beyond the supplied fonts, or some other font damage occurred.
0
 

Accepted Solution

by:
grnow earned 0 total points
ID: 40322009
found a solution online... by setting to another printer the default printer, the font list is able to be shown.
http://word.mvps.org/faqs/apperrors/commonfontprobs.htm
http://word.mvps.org/faqs/Formatting/NoFonts.htm
0
 

Author Closing Comment

by:grnow
ID: 40334189
the solution to the above problem is to set the default printer to some other printer. In some other scenarios, recreating a profile is one of the methods that will work
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This article describes how to use the Send to Mail Recipient command. The instructions apply generally to Office 2007 and later versions, but Microsoft® Word 2013 was used for the specific steps and figures.  What is Send to Mail Recipient? Send…
This article will show you how to use shortcut menus in the Access run-time environment.
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …
Office 365 is currently available in five editions. Three of them are for business use: Office 365 Business Essentials, Office 365 Business, and Office 365 Business Premium. Two of them are for home/personal use: Office 365 Home and Office 365 Perso…

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now