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WSUS 3.2 Worstations checked in but aren't reporting status.

Posted on 2014-09-15
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Last Modified: 2016-02-20
I recently reconfigured our WSUS server because the last one crashed.  I gave it the same name and IP as the last WSUS server, synchronized all the updates and the computers are checking in but they are not reporting their status. I looked in the event log and it says that WSUS is working properly.
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Question by:Josef Al-Chacar
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9 Comments
 
LVL 35

Expert Comment

by:Seth Simmons
ID: 40323572
how long has it been?
what is the frequency check configured for?
if you go to one client, open elevated command prompt and do wuauclt /detectnow and give it a half hour or so, do you see that machine status updated?
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LVL 47

Expert Comment

by:Donald Stewart
ID: 40323602
The easiest way would be to reset their WSUS client ID's

net stop wuauserv
reg Delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v PingID /f
reg Delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v AccountDomainSid /f
reg Delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientId /f  
reg Delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientIDValidation /f
net start wuauserv
wuauclt.exe /resetauthorization /detectnow
pause
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LVL 3

Author Comment

by:Josef Al-Chacar
ID: 40323913
I set up the server last Thursday. They are configured to check for updates every three hours.

I have also tried both of these commands and they are still not reporting. I can see them but they are showing no yet reported and the Installed/ Not Applicable are showing 0%.


When i go to the clients i am getting the attached error.

Thanks
Josefah
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LVL 35

Expert Comment

by:Seth Simmons
ID: 40324047
there is nothing attached
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LVL 3

Author Comment

by:Josef Al-Chacar
ID: 40324061
Oh sorry about that lol

Here it is. I forgot to click upload
WSUS.JPG
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LVL 35

Expert Comment

by:Seth Simmons
ID: 40324185
have you installed any post-SP2 updates for WSUS?

An update for Windows Server Update Services 3.0 Service Pack 2 is available
http://support.microsoft.com/kb/2720211
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Accepted Solution

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Josef Al-Chacar earned 0 total points
ID: 40325140
Okay i fugured it out. I am slow lol. I had the wrong certificates loaded in IIS. That'll do it
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LVL 47

Expert Comment

by:Donald Stewart
ID: 40325449
Just an FYI, KB2720211 is old

http://support.microsoft.com/kb/2828185 is the latest and includes KB2720211
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Author Closing Comment

by:Josef Al-Chacar
ID: 40335101
This is the solution. Make sure that WSUS has the right certificates.
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