Solved

Outlook 2011 (Mac) – Contact groups – some not working – why?

Posted on 2014-09-15
2
370 Views
Last Modified: 2014-10-05
We have a user using Outlook 2011 on Mac, and they want  use contact groups.  This is with an Exchange account, and I noticed that on Outlook 2011, they are only stored locally rather than on the server, but this is a separate concern I will raise separately

The key issue here is that some of the contacts groups work fine and can be emailed. While some others do not work and when we try and email them it reports a message along the lines of unable to email due to invalid recipients (Don’t have the exact message at present).

We have compared a working contract group and a non-working one and I cannot see any difference (other than the list of recipients).

I have reviewed the contacts in a non-working contract group, and cannot see any that seem corrupted.

Anyone else experienced this or know what could be causing it?
0
Comment
Question by:afflik1923
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 17

Accepted Solution

by:
WORKS2011 earned 500 total points
ID: 40324414
This won't be much help other than I've had the same issues and haven't been able to get Microsoft to confirm any type of resolution. What happens sometimes to me is the group shows however when I try to send it fails and then the addresses are remove with only ;;;;;;;;; showing in their place - strange.

My way around it is to use OWA. Unfortunately I think its not a large concern since 2011 is being phased out.

Hope EE can find a solution.
0
 

Author Closing Comment

by:afflik1923
ID: 40362040
I've given this post the points to close this ticket, but sad the state of Outlook 2011. hopefully MS will sort is .

Thanks for input.
0

Featured Post

Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
This article outlines the struggles that Macs encounter in Windows-dominated workplace environments – and what Mac users can do to improve their network connectivity and remain productive.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
Suggested Courses

622 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question