Outlook 2011 (Mac) – Contact groups – some not working – why?
Posted on 2014-09-15
We have a user using Outlook 2011 on Mac, and they want use contact groups. This is with an Exchange account, and I noticed that on Outlook 2011, they are only stored locally rather than on the server, but this is a separate concern I will raise separately
The key issue here is that some of the contacts groups work fine and can be emailed. While some others do not work and when we try and email them it reports a message along the lines of unable to email due to invalid recipients (Don’t have the exact message at present).
We have compared a working contract group and a non-working one and I cannot see any difference (other than the list of recipients).
I have reviewed the contacts in a non-working contract group, and cannot see any that seem corrupted.
Anyone else experienced this or know what could be causing it?