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https://localsever/ecp   error page not foud

Posted on 2014-09-15
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Last Modified: 2014-09-25
have installed exchange 2013 on a 2012 server , install seem to work find install prerequisites
when I try to open the ECP to set up exchange I get the error Page not found
your mail box can't be accessed using the address you entered.
 
this is the first time to connect so the exchange is installed but not setup.
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Question by:Alan Duck
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9 Comments
 
LVL 43

Expert Comment

by:Amit
ID: 40323603
Try with server fqdn or IP
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Author Comment

by:Alan Duck
ID: 40323794
I have tried both of those , to be fair I have not tried with the server unplugged from the domain in case it is picking up the 2007 exchange instead will try that tomorrow first thing
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LVL 43

Expert Comment

by:Amit
ID: 40323989
I suggest to reboot the server once and test again.
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LVL 19

Expert Comment

by:Adam Farage
ID: 40324563
when I try to open the ECP to set up exchange I get the error Page not found
your mail box can't be accessed using the address you entered.

Where is your mailbox currently hosted? if its not Exchange 2013, then you are going to see some issues. You use to be able to add /ecp?ver=v15 or something of that nature but that does not work anymore since CU5 (or CU6) and was denoted as a bug. I would recommend the following:

- Open Exchange 2013 Management Shell
- Run the following to move your mailbox to Exchange 2013 so you can manage the installation

New-MailboxMoveRequest -Identity user@company.com

Open in new window


That will resolve your issue once the mailbox move is completed.
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LVL 11

Expert Comment

by:hecgomrec
ID: 40326391
I still don't seem to understand this error.

When I installed my 2013 I went strait to the ecp screen without problems.  You can't expect someone to have full powershell knowledge and have your mailbox transferred right after the installation.  The whole purpose of the ECP is to facilitate administrators with a GUI and of course not everything can be done there but most of it.

All Exchange 2013 works on top of your IIS, if there is a problem there your exchange will fail. Make sure your IIS Default site is up and running.  If your installation is correct you should be able to access your ECP from the server, from any station and from outside your organization with yourdomain.com/ecp in any IE browser.   If you are not able to do this then you have 2 things to check: your IIS and your DNS.

Once the page loads, yes only administrators will have access to it, think about this like a website page because that's what it is and you will have to pass authentication to have access, like OWA.
0
 

Author Comment

by:Alan Duck
ID: 40326426
I think it may be a problems are due to the fact the exchange 2013 has connected itself to the exchange 2007 server
I open the exchange shell and checked the status is come up with the exchange 2007 server.
and when I open the exchange shell with the server disconnected from the domain it errors.
so I will need to either find out how to disconnect from the exchange 2007 server or uninstall and reinstalled with it disconnected from the domain.

any one have any suggestions
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LVL 11

Expert Comment

by:hecgomrec
ID: 40326463
Leave your 2013 connected to the LAN.

Log in to the Exchange server as an Administrator, open IE and browse to the FQDN of the server (http://mailserver.domain.local/ecp).
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Accepted Solution

by:
Alan Duck earned 0 total points
ID: 40334548
I uninstalled Exchange and reinstalled now works fine
0
 

Author Closing Comment

by:Alan Duck
ID: 40343519
Made a mistake when installing.
0

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