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SOME email recipients aren't receiving emails i send

Posted on 2014-09-15
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Last Modified: 2014-09-19
we recently changed ISPs, including new public IP addressing.  worked through all of the typical problems, but SOME emails still aren't getting to the intended recipients.  We use MS Outlook 2007 in-house
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pcelba earned 500 total points
ID: 40323830
They should check their spam folder, trash folder, and also the spam filter definition and the company or mail server firewall settings (black lists, white lists, etc.). If they switch all above features off then they should receive all emails. (They have to consult the firewall settings with appropriate administrators.)
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by:allgoodusrnamesaretaken
ID: 40333522
it was apparently the source IP of our emails were being blacklisted on one particular SPAM service!  that has been corrected.

thanks!
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