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Removing Active Sync Device in exchange 2010

Posted on 2014-09-15
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Last Modified: 2014-09-23
I have a few people that I am unable to remove the active sync partnership on.

For example. I am using EMC, going to the user's profile right clicking and Mange mobile phones.  In there i would see the phone that i want to remove mobile phone partnership. I get an error message " the activeysyncdevices "location of the device" cannot be found"

Is there a command where i can force it?

Thank you for your help.
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Question by:sirichaiphumirat
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Subsun earned 2000 total points
ID: 40323963
This usually happens when user moves to a different OU. You might have seen an OU name in the error message, is the user still reside in same OU?

If not. One option is move the user back to old OU and try to remove the ActiveSync Device

Of you can use MFCMapi, there are many article available in internet with detailed instructions..

Here is one of them..
http://daddyr.blogspot.in/2013/08/remove-corrupt-activesync-device-from.html
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by:sirichaiphumirat
ID: 40324356
yeah it seems as if the user moved OUs Thanks will look at the link.
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