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Yann ShukorFlag for France

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hanging windows 7

Hi

A user has a Windows 7 64bit pc (HP Pro series 3405)
AMD A6-3620 2.20 MHz CPU, 4 Gb RAM, 6530D Radeon,

It frequently locks up during the day : the screen goes all white, or all black
The only available is to reboot the PC

I updated the graphics driver, downgraded the antivirus version (ESET Nod32 v7 to version 6)

I checked for malware using Malwarebytes: nothing

Looked on HP support site but didn't find any firmware bios upgrade

any ideas ?

thanks
yann
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ASKER

Thanks for your responses
I have downloaded the corresponding HP diags CD and manually set the paging file
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the driver reinstall seems to have helped