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Installing Exchange 2013 Error

Posted on 2014-09-15
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Last Modified: 2014-09-24
When trying to install Exchange 2013 with SP1 on a Windows 2012 R2 Standard server (member server) in an existing organization containing one Exchange 2010 server with SP3 and RU7 installed I get the following message during the Readiness Check:

Error:

All Exchange 2010 servers in the organization must have Exchange 2013 Service Pack 3 or later installed. The following servers don't meet this requirement: .......

Not using an Edge Server. I have confirmed that the versions and build numbers of the exchange 2010 install are correct.  I have confirmed that AD schema is at the correct version.  Thank you
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Question by:medagliar
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LVL 29

Expert Comment

by:becraig
ID: 40324142
Here is a previously answered question that sounds similar to what you are facing with a through list of troubleshooting steps:
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/Windows_Server_2012/Q_28144192.html
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Author Comment

by:medagliar
ID: 40324202
That is the post that I used to verify the versions, build numbers, serialNumber and versionNumber.  All are valid. Thanks
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LVL 19

Expert Comment

by:Adam Farage
ID: 40324558
I would check AD Replication.. that is if you are absolutely positive there is nothing in the environment that is left at a lower patch version.

- DCDIAG /V /TESTALL
- REPADMIN

Now the other question is did you ever have an Exchange server that was removed improperly?
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Expert Comment

by:Zacharia Kurian
ID: 40324824
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Author Comment

by:medagliar
ID: 40325176
I have done all this. I guess I should of stated that I have done several migrations from Exchange 2010 to Exchange 2013 and not had this issue.  I have also installed Exchange 2013 as the first exchange server.   Yes there was an Exchange 2003 server that I successfully migrated from to this Exchange 2010 server.  All went well and I was able to remove it using setup.exe.  I have verified that there are no remnants of Exchange 2003, unless there are other places that it could be other than what I have found on the Internet.  I have searched the internet for a solution for weeks now and tried it.  My next step is to call MS.  Thanks
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Expert Comment

by:Zacharia Kurian
ID: 40325337
just out of curiosity;

You mentioned that there was an exchange 2003 migration to exchange 2010 (to the current exchange box you have).
Have you verified that there are no remnants of Exchange 2003, using  adsi edit?

Since you have a strong hands on experience, I suggest you to have look for remnants  using adsi edit, before call MS.
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Expert Comment

by:hecgomrec
ID: 40326516
Please make sure all your server have being updated with the latest exchange updates and your server updates;  And a reboot have being performed to finish those updates.
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Accepted Solution

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medagliar earned 0 total points
ID: 40333267
None of the suggestions provide a solution.  I called MS and after many hours of trouble shooting, the finally solution that worked was to reinstall SP3 on the Exchange 2010.
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Author Closing Comment

by:medagliar
ID: 40341129
I had to call MS for a solution
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