Solved

Generally Slow Laptop

Posted on 2014-09-15
6
201 Views
Last Modified: 2014-09-21
I’ve been having some issues with my laptop since I have upgraded Microsoft office.

Laptop (especially word and excel) keep freezing up and sometimes I still can’t open excel documents directly from explorer. Windows keeps asking for my password even when I check the ‘remember my credentials’ box etc

Its just slow in general, yesterday I restarted a couple of times, done it again this morning and its really slow still opening documents etc.

I’ll run the virus software just in case but could someone suggest what could be the reason?

The hardware is more than capable of handling the running application

Thanks
0
Comment
Question by:Mustafa Osman
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 95

Accepted Solution

by:
John Hurst earned 500 total points
ID: 40324280
Windows 8 is generally quite fast. My Windows 8.1 Pro 64-bit system is very swift indeed.

Uninstall Office completely - all components.  Restart the computer.

Now scan with your own Anti Virus tool and then with Malwarebytes. Remove all viruses. Restart again.

Now run Disk Cleanup followed by Disk Defrag. This may take a while. Restart after this.

Now reinstall Office fully, and patch with Service Pack and patches if Office 2010 or earlier. Office 2013 will patch itself.
0
 
LVL 13

Expert Comment

by:Natty Greg
ID: 40324295
You can also install more memory
0
 

Author Comment

by:Mustafa Osman
ID: 40324721
I have already mentioned that the laptop hardware is more than capable of handling the applications installed on it.
0
Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

 
LVL 8

Expert Comment

by:davidlevans13
ID: 40329983
How did it run before Office install?

Maybe you have more applications running than you know.

Is this an official Office install or.......  ?
0
 
LVL 92

Expert Comment

by:nobus
ID: 40330519
you can also do a system restore  to take you back to a time it was ok - then proceed from there
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 40335501
@Mustafa Osman  - Thank you and I was happy to help.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

AutoHotkey is an excellent, free, open source programming/scripting language for Windows. It started out as a keyboard/mouse macros product, but has expanded into a robust language. This article provides an introduction to it, with links to addition…
With Windows evolving further, the built-in protective mechanisms get better and better. Still, Microsoft is not very good at introducing those to the technical community. This article is about a new bitlocker functionality that could revolutionize …
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question