Generally Slow Laptop

I’ve been having some issues with my laptop since I have upgraded Microsoft office.

Laptop (especially word and excel) keep freezing up and sometimes I still can’t open excel documents directly from explorer. Windows keeps asking for my password even when I check the ‘remember my credentials’ box etc

Its just slow in general, yesterday I restarted a couple of times, done it again this morning and its really slow still opening documents etc.

I’ll run the virus software just in case but could someone suggest what could be the reason?

The hardware is more than capable of handling the running application

Thanks
Mustafa OsmanMDAsked:
Who is Participating?

[Webinar] Streamline your web hosting managementRegister Today

x
 
John HurstConnect With a Mentor Business Consultant (Owner)Commented:
Windows 8 is generally quite fast. My Windows 8.1 Pro 64-bit system is very swift indeed.

Uninstall Office completely - all components.  Restart the computer.

Now scan with your own Anti Virus tool and then with Malwarebytes. Remove all viruses. Restart again.

Now run Disk Cleanup followed by Disk Defrag. This may take a while. Restart after this.

Now reinstall Office fully, and patch with Service Pack and patches if Office 2010 or earlier. Office 2013 will patch itself.
0
 
Natty GregIn Theory (IT)Commented:
You can also install more memory
0
 
Mustafa OsmanMDAuthor Commented:
I have already mentioned that the laptop hardware is more than capable of handling the applications installed on it.
0
Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

 
davidlevans13Commented:
How did it run before Office install?

Maybe you have more applications running than you know.

Is this an official Office install or.......  ?
0
 
nobusCommented:
you can also do a system restore  to take you back to a time it was ok - then proceed from there
0
 
John HurstBusiness Consultant (Owner)Commented:
@Mustafa Osman  - Thank you and I was happy to help.
0
All Courses

From novice to tech pro — start learning today.