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How to remove a broken printer in Devices

Posted on 2014-09-15
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Last Modified: 2014-09-16
I have a working HP Printer and another non-existent right next to it.   I can remove it but after refresh it shows up again.  

Any ideas?
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Question by:Tiras25
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ivanoviola earned 250 total points
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by:Skyler Kincaid
ID: 40324487
Does it have any pending print jobs? If there are print jobs stuck in the queue then it won't let you delete it. If you right click on the printer and select "See whats printing..." and make sure there are no print jobs. If there are you may need to right click on the printer and select "Cancel all print jobs."

If that doesn't work it may be bound to an incorrect port which will need changed before it can be deleted. Let us know if it has any print jobs pending and we can go from there!
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by:jcimarron
jcimarron earned 250 total points
ID: 40326108
Tiras25--
Just right clicking on the printer in Devices and Printers and then Remove does not work?  
I seem to remember I had to do this several times (after reboots each time) before it "stuck".

But have you looked in Control Panel|Programs and Features to see what software for this printer is listed?  Uninstall from there.
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by:Tiras25
ID: 40326116
Most likely needs a reboot.  I need to wait a for this a bit.  Will update soon.

Thanks!
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by:jcimarron
ID: 40326151
Tiras25--
"Most likely needs a reboot."
Did our post cross?
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by:Tiras25
ID: 40326204
No, I just need a reboot :)  Just need to wait a bit.
Thanks.
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Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

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