Solved

Hidden data in Outlook autofill addresses

Posted on 2014-09-15
1
106 Views
Last Modified: 2014-09-17
Hi,

I have moved a client from a pop3 service to a new hosted smtp service.

This problem I have come across before and there is a work around but is there a better solution.

When (sometimes) a user emails a colleague using the autofill in Outlook it at first fails, once the autofill is deleted and the address entered manually all works fine.

My question(s) are:

why does this only happen now and then?
what is being stored in the autofill?
is there a better way to tackle this than wait for the failure and then delete the autofill?

thanks
gareth
0
Comment
Question by:gareth629
1 Comment
 
LVL 15

Accepted Solution

by:
Skyler Kincaid earned 500 total points
ID: 40324488
When we migrate users from internal Exchange to Office 365 we deal with this all the time. The only way to fix it is to delete the entry from autofill and have them enter it again.
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

PaperPort has a feature called the "Send To Bar". It provides a convenient, drag-and-drop interface for using other installed software, such as Microsoft Office. However, this article shows that the latest Office 2016 apps (installed with an Office …
Entering a date in Microsoft Access can be tricky. A typo can cause month and day to be shuffled, entering the day only causes an error, as does entering, say, day 31 in June. This article shows how an inputmask supported by code can help the user a…
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …
Learn how to make your own table of contents in Microsoft Word using paragraph styles and the automatic table of contents tool. We'll be using the paragraph styles in Word’s Home toolbar to help you create a table of contents. Type out your initial …

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now