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Gareth McKeeFlag for Canada

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Hidden data in Outlook autofill addresses

Hi,

I have moved a client from a pop3 service to a new hosted smtp service.

This problem I have come across before and there is a work around but is there a better solution.

When (sometimes) a user emails a colleague using the autofill in Outlook it at first fails, once the autofill is deleted and the address entered manually all works fine.

My question(s) are:

why does this only happen now and then?
what is being stored in the autofill?
is there a better way to tackle this than wait for the failure and then delete the autofill?

thanks
gareth
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Skyler Kincaid
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