Laserjet print job stuck in queue as "Sent to Printer"
Posted on 2014-09-16
Have a LaserJet P4014 on the network. Win 7 X64 workstation with freshly loaded OS and all updates. Latest PCL5 HP Universal Print Driver listed on HPs page for this printer, installed in traditional mode by IP. When you send a job to this printer from this machine, it shows in the queue as "Sent to Printer", and the page comes out of the printer, but the queue does not clear and it jams up the print queue. Spooler has to be stopped to clear the job and then restarted on this PC.
I had this exact same problem with this machine with their other laserjet CP 2535 after installing the PCL6 UPD, and when I installed the PCL5 UPD instead, it started working. So I started with the PCL5 UPD on the P4014 laserjet and it printed the first couple test pages fine, and then a while later it started hanging as described above and I cant seem to fix it. Have ripped out and reinstalled this driver set twice.
Ran HP's Print and Scan Doctor and it had no complaints, but I wasn't expecting much out of that really.
I can't locate the Exact drivers for this printer to try instead of the UPD on HP's site, so I don't know what else to try and this point.. Suggestions ??