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Magento Related Products Not Showing

Posted on 2014-09-17
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Last Modified: 2016-03-02
Hi

In the administration section of magento I am trying to link related products to exisiting products. However navigating to the following Catalog->Manage Products->Edit->Related Products Tab, there are no products showing up for me to choose from. Ideally the whole catalog should load up for selection?

Not sure what I am doing wrong however any ideas would be of great help
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Question by:ACEAFTY
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4 Comments
 
LVL 58

Expert Comment

by:Gary
ID: 40328179
Try rebuilding the cache/index
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Author Comment

by:ACEAFTY
ID: 40328520
Hi Gary

Thank you for getting back to me. I have re-indexed the date and still no luck. Please see screenshot to see the issue i am having. I clearly have products in the catalogue which are live and are showing up on the front end. Surely these should be available to choose from the related products instead it says no records found.
magentp.png
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LVL 58

Accepted Solution

by:
Gary earned 2000 total points
ID: 40328533
Click the Reset button.
In the dropdown select Any
I don't use Magento anymore so debugging this from memory
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LVL 1

Author Comment

by:ACEAFTY
ID: 40330027
Hi Gary

The reset button worked. I clicked on the reset filter in the related products section and this brought up products in the catalogue. Thank you for resolving this
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