Magento Related Products Not Showing

Hi

In the administration section of magento I am trying to link related products to exisiting products. However navigating to the following Catalog->Manage Products->Edit->Related Products Tab, there are no products showing up for me to choose from. Ideally the whole catalog should load up for selection?

Not sure what I am doing wrong however any ideas would be of great help
LVL 1
ACEAFTYAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

GaryCommented:
Try rebuilding the cache/index
0
ACEAFTYAuthor Commented:
Hi Gary

Thank you for getting back to me. I have re-indexed the date and still no luck. Please see screenshot to see the issue i am having. I clearly have products in the catalogue which are live and are showing up on the front end. Surely these should be available to choose from the related products instead it says no records found.
magentp.png
0
GaryCommented:
Click the Reset button.
In the dropdown select Any
I don't use Magento anymore so debugging this from memory
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
ACEAFTYAuthor Commented:
Hi Gary

The reset button worked. I clicked on the reset filter in the related products section and this brought up products in the catalogue. Thank you for resolving this
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
E-Commerce

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.