George Pag
asked on
HP Proliant ML110G7 does not boot
Hi everyone,
We are currently facing an issue with one HP Proliant ML110G7 server.
When pressing the power button, the server fans start working, reach 100%, there is nothing shown on the server monitor (no bios, no boot screen). The fans continue to work at 100% speed and the server stays there doing nothing.
Do you have any ideas?
We are currently facing an issue with one HP Proliant ML110G7 server.
When pressing the power button, the server fans start working, reach 100%, there is nothing shown on the server monitor (no bios, no boot screen). The fans continue to work at 100% speed and the server stays there doing nothing.
Do you have any ideas?
ASKER
I am afraid it is out of warranty.
I see, however please try to contact with hp and with providing system details. Then we can take any future action so we can find artificial.
Thank you
Thank you
Please send me if you have any taskmgr list.
Thank you
Thank you
ASKER
The server does not boot to windows, therefore it is not possible to have a taskmgr list.
First thing in this case is try replace PSU.
Fans work at 12V, maybe some other rail 3.3V or 5V died.
Fans work at 12V, maybe some other rail 3.3V or 5V died.
ASKER
Thanks Predrag,
Will check and let you know. If the PSU is the case, that should give a red LED on system board, correct?
Will check and let you know. If the PSU is the case, that should give a red LED on system board, correct?
From manual:
Server component identification
System health LED
Green = Normal
Amber = System degraded
Red = System critical
But there is no other explanation.
Server component identification
System health LED
Green = Normal
Amber = System degraded
Red = System critical
But there is no other explanation.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Fans wont go quiet if one of V rails fail. Today two PC's came to service with same symptoms - both power supply replaced.
If motherboard fails can cause same symptoms, but I always try cheaper solution first.
If motherboard fails can cause same symptoms, but I always try cheaper solution first.
:)
I can suggest you please contact to you hp vendor Hardware provider. On market there are utility to check motherboard and cpu fan process.
ASKER
I have dispatched a new power supply for the server.
I will let you know for any progress.
I will let you know for any progress.
Alright. hope this resolve your issue.
Please provide me your feedback.
ASKER
The power supply arrived on site yesterday.
Replaced the old one, but the problem still persists. We are now checking the system board.
If anyone knows how to save the disk array when changing the board, will be much appreciated!
Thanks
Replaced the old one, but the problem still persists. We are now checking the system board.
If anyone knows how to save the disk array when changing the board, will be much appreciated!
Thanks
Sorry to hear that.
There was already discussion about that
https://www.experts-exchange.com/questions/27074221/How-to-recover-data-on-RAID-0-SATA-DRIVES-After-Motherboard-Failure.html
There was already discussion about that
https://www.experts-exchange.com/questions/27074221/How-to-recover-data-on-RAID-0-SATA-DRIVES-After-Motherboard-Failure.html
It either has Smart Array B110i or P212 controller, with both of these the RAID configuration is stored on the disks rather than the controller so it should be picked up automatically when the mobo is replaced. You should only have to reconfigure networking due to MAC address change and possibly relicense the OS.
ASKER
The quoted price for a new System Board was found excessive. Therefore, my management decided to buy a new Server instead.
Thank you each and everyone for your time and efforts!!
Thank you each and everyone for your time and efforts!!
Please go through the below link..
HP Toll Free Number – 1800-425-4999
or
http://h22207.www2.hp.com/in-en/contact-hp/
Thank you