Solved

HP Proliant ML110G7 does not boot

Posted on 2014-09-17
19
264 Views
Last Modified: 2014-10-10
Hi everyone,

We are currently facing an issue with one HP Proliant ML110G7 server.

When pressing the power button, the server fans start working, reach 100%, there is nothing shown on the server monitor (no bios, no boot screen). The fans continue to work at 100% speed and the server stays there doing nothing.

Do you have any ideas?
0
Comment
Question by:George Pag
  • 7
  • 6
  • 4
  • +1
19 Comments
 
LVL 4

Expert Comment

by:Vishalnarse
Comment Utility
Do you have contacted to HP vendor regarding this issue. If this HP Proliant ML110G7 server under warranty please contact them as soon as.

Please go through the below link..

HP Toll Free Number – 1800-425-4999

or

http://h22207.www2.hp.com/in-en/contact-hp/

Thank you
0
 

Author Comment

by:George Pag
Comment Utility
I am afraid it is out of warranty.
0
 
LVL 4

Expert Comment

by:Vishalnarse
Comment Utility
I see, however please try to contact with hp and with providing system details. Then we can take any future action so we can find artificial.

Thank you
0
 
LVL 4

Expert Comment

by:Vishalnarse
Comment Utility
Please send me if you have any taskmgr list.

Thank you
0
 

Author Comment

by:George Pag
Comment Utility
The server does not boot to windows, therefore it is not possible to have a taskmgr list.
0
 
LVL 26

Expert Comment

by:Predrag Jovic
Comment Utility
First thing in this case is try replace PSU.
Fans work at 12V, maybe some other rail 3.3V or 5V died.
0
 

Author Comment

by:George Pag
Comment Utility
Thanks Predrag,

Will check and let you know. If the PSU is the case, that should give a red LED on system board, correct?
0
 
LVL 26

Expert Comment

by:Predrag Jovic
Comment Utility
From manual:
Server component identification

System health LED

Green = Normal
Amber = System degraded
Red = System critical

But there is no other explanation.
0
 
LVL 55

Accepted Solution

by:
andyalder earned 500 total points
Comment Utility
Fans don't go quiet probably motherboard, enter machine serial number at partsurfer.hp.com to get spare part no. Won't be that cheap as machine fairly new.
0
Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 
LVL 26

Expert Comment

by:Predrag Jovic
Comment Utility
Fans wont go quiet if one of V rails fail. Today two PC's came to service with same symptoms - both power supply replaced.

If motherboard fails can cause same symptoms, but I always try cheaper solution first.
0
 
LVL 4

Expert Comment

by:Vishalnarse
Comment Utility
:)
0
 
LVL 4

Expert Comment

by:Vishalnarse
Comment Utility
I can suggest you please contact to you hp vendor Hardware provider. On market there are utility to check  motherboard and cpu fan process.
0
 

Author Comment

by:George Pag
Comment Utility
I have dispatched a new power supply for the server.
I will let you know for any progress.
0
 
LVL 4

Expert Comment

by:Vishalnarse
Comment Utility
Alright. hope this resolve your issue.
0
 
LVL 4

Expert Comment

by:Vishalnarse
Comment Utility
Please provide me your feedback.
0
 

Author Comment

by:George Pag
Comment Utility
The power supply arrived on site yesterday.
Replaced the old one, but the problem still persists. We are now checking the system board.

If anyone knows how to save the disk array when changing the board, will be much appreciated!

Thanks
0
 
LVL 26

Expert Comment

by:Predrag Jovic
Comment Utility
Sorry  to hear that.

There was already discussion about that
http://www.experts-exchange.com/Hardware/Storage/Hard_Drives/Q_27074221.html
0
 
LVL 55

Expert Comment

by:andyalder
Comment Utility
It either has Smart Array B110i or P212 controller, with both of these the RAID configuration is stored on the disks rather than the controller so it should be picked up automatically when the mobo is replaced. You should only have to reconfigure networking due to MAC address change and possibly relicense the OS.
0
 

Author Comment

by:George Pag
Comment Utility
The quoted price for a new System Board was found excessive. Therefore, my management decided to buy a new Server instead.

Thank you each and everyone for your time and efforts!!
0

Featured Post

What Security Threats Are You Missing?

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

Every server (virtual or physical) needs a console: and the console can be provided through hardware directly connected, software for remote connections, local connections, through a KVM, etc. This document explains the different types of consol…
Data center, now-a-days, is referred as the home of all the advanced technologies. In-fact, most of the businesses are now establishing their entire organizational structure around the IT capabilities.
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now