Solved

Rejected Email Messages

Posted on 2014-09-17
7
515 Views
Last Modified: 2014-11-11
Since I am not an Exchange Expert, it can be difficult to read these NDR messages and understand what the real cause is and how to proceed to fix it.

Can someone tell me why this email is being rejected and where to go to fix it?

Here is the NDR
**********************************************************************************************
p3plibsmtp02-07.prod.phx3.secureserver.net rejected your message to the following e-mail addresses:

somename@yyyyy.com (somename@yyyyy.com)


p3plibsmtp02-07.prod.phx3.secureserver.net gave this error:
rzKt1o01V1cx8ZU01 - rzKt1o01V1cx8ZU01zKuy8 This message has been rejected due to content judged to be spam by the internet community??IB212 <http://x.co/crbounce


There's a problem with the recipient's mailbox. Please try resending the message. If the problem continues, please contact your helpdesk.

Diagnostic information for administrators:

Generating server: xxxxSRVR.xxxx.local

somename@yyyyy.com
p3plibsmtp02-07.prod.phx3.secureserver.net #552 5.2.0 rzKt1o01V1cx8ZU01 - rzKt1o01V1cx8ZU01zKuy8 This message has been rejected due to content judged to be spam by the internet community??IB212 <http://x.co/crbounce> ##

Original message headers:

Received: from xxxxSRVR.xxxx.local ([fe80::196b:a37:66ff:e025]) by
 xxxxSRVR.xxxx.local ([fe80::196b:a37:66ff:e025%10]) with mapi id
 14.01.0438.000; Tue, 16 Sep 2014 18:19:53 -0500
From: My Name <MyNames@qqqq.com>
To: "somename@yyyyy.com" <somename@yyyyy.com>
Subject: RE: 40% off?
Thread-Topic: 40% off?
Thread-Index: AQHP0c0VQxKTG2bk30atZa6hAJ2Ue5wEZGXA
Date: Tue, 16 Sep 2014 23:19:53 +0000
Message-ID: <1046A2449B4234488ADFB19E004777FB0F8CFA85@xxxxSRVR.xxxx.local>
References: <20140916094135.8c28d0f346311d0e4139f09635a849d3.759cca9887.mailapi@email13.secureserver.net>
In-Reply-To: <20140916094135.8c28d0f346311d0e4139f09635a849d3.759cca9887.mailapi@email13.secureserver.net>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
x-originating-ip: [192.168.1.25]
Content-Type: multipart/related;
      boundary="_004_1046A2449B4234488ADFB19E004777FB0F8CFA85DNSWSRVRdnswloc_";
      type="multipart/alternative"
MIME-Version: 1.0
0
Comment
Question by:GenesisTech
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7 Comments
 
LVL 2

Expert Comment

by:Chewe Chileshe
ID: 40328203
The recipients incoming mail has a spam checker that is picking this email as spam. This can happen for several reasons such as a large recipient list, content, lack of a subject, etc....
0
 
LVL 1

Expert Comment

by:Joe Mika
ID: 40328293
Yes, your email is marked as spam.  The first thing I would do is check if your domain or IP address are on internet blacklists.

There are several sites to do this, I tend to use http://mxtoolbox.com/blacklists.aspx
0
 

Author Comment

by:GenesisTech
ID: 40328442
mxtoolbox blacklist checker shows all green.

Who is blocking me and why? Is it GoDaddy (secureserver.net)???

How do i get this fixed?
0
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Accepted Solution

by:
GenesisTech earned 0 total points
ID: 40328556
Looks like I found the specific answer to deal with this issue at the following link:  
http://www.emailquestions.com/mail-server-support/9483-contact-godaddy-abuse-552-5-2-0-http-x-co-crbounce.html

Thanks anyway!
0
 

Author Closing Comment

by:GenesisTech
ID: 40336171
Answers provided did not tell me how to fix the problem. I later found a link with how to fix it on my own.
0
 

Expert Comment

by:Russell Sailors
ID: 40434872
How did you fix it? Posting that you found a comment that you found a link to fix it on your own does not help anyone.
0
 

Author Comment

by:GenesisTech
ID: 40434943
Russell,

Look more carefully - The link I found to fix my problem is posted by me as the accepted answer.
0

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