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unable to connect to host / dreamweaver cs3

Posted on 2014-09-17
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Last Modified: 2014-10-28
I can't connect to the remote server to upload my website.
I tried to follow the instructions from the pop up window (attached file) in the site definition but still not working
I am working in an imac OS 10.6.8
Thanks!
Screen-shot-2014-09-17-at-7.46.22-AM.png
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Question by:rafaelrafa
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Expert Comment

by:Jason C. Levine
ID: 40328498
Did this work before and just stop or has it never worked?
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Author Comment

by:rafaelrafa
ID: 40328593
Hi Jason,
Always worked. I've used dwv.cs3 for years, and managing the same websites.
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Expert Comment

by:Jason C. Levine
ID: 40328933
Contact your hosting provider and ask if they changed anything or are having connectivity problems.  Could just be a transient thing...
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Author Comment

by:rafaelrafa
ID: 40329164
thanks!
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Author Comment

by:rafaelrafa
ID: 40335256
Hello,
Back with the same problem. I talked with so many representatives from my company (Godaddy) and no solution. There is nothing wrong in their end.
I also talked and check the internet provided (I am in Buenos Aires, Argentina at this time) and seems to be everything OK.
I also tried to create the site definition over again. Renaming the main folder and re-uploading it.
Usually when I had connectivity problems before, it takes time trying to connect to the remote host until a window shows up saying "Time Out". In this case it happens in two seconds. I tried so many times in different times of the day with no success.
I attach the dreamweaver pop up window again.
I am using Dreamweaver CS3 in an iMac OSx 10.6.8
Screen-shot-2014-09-18-at-9.06.41-AM.png
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LVL 70

Expert Comment

by:Jason C. Levine
ID: 40353615
It sounds like the ports are blocked somewhere.

Try connecting with a normal FTP client?

Also, there are bugs in CS3 to CS5.5 that may have issues with GoDaddy:

https://forums.adobe.com/thread/889530

Try configuring Dreamweaver to use SFTP?
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Author Comment

by:rafaelrafa
ID: 40355977
Hi Jason,
Yes, I am trying to connect w/normal FTP.  
I did try SFTP
Still the same.
I have been using the same DW, same computer, and site definition, everything the same for years.
I am now outside the US when the trouble started. Only one time I was able to make connection.
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LVL 70

Expert Comment

by:Jason C. Levine
ID: 40356316
There's too many variables in play to really give good assistance.  If it all worked before and suddenly stopped working, it can only be one of three things:

1) Something on your local computer changed
2) Your ISP changed its configuration
3) Your hosting provider changed its configuration
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Author Comment

by:rafaelrafa
ID: 40356759
OK,
I don't understand the second possibility. "Your ISP changed its configuration" ? What can I do or try if that's the issue?
Thanks,
r.
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Accepted Solution

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Jason C. Levine earned 500 total points
ID: 40368463
It's not anything you have control over.  You need to test the connection from a different location/network/ISP to rule out those factors.  If you cannot connect from anywhere, it's an Adobe or Go Daddy issue
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Author Comment

by:rafaelrafa
ID: 40409562
The problem was an Adobe issue. Solved.
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