Solved

Windows-Bad Image Message Occuring When Shutting Down Windows 7

Posted on 2014-09-17
9
238 Views
Last Modified: 2014-09-19
I have a Windows 7 HP Desktop that when I shut down and/or restart the unit I receive a Windows-Bad Image prompt.  My only option is to click OK.  The system will not shut down unless I click OK.  The original hard drive in the machine is failing.  I've cloned the failing drive to a new drive which cured the problems I was having with the failing drive but now this issue is occurring.  Thanks in advance.
IMG-20140917-145959188.jpg
0
Comment
Question by:1namyln
  • 3
  • 2
  • 2
  • +2
9 Comments
 
LVL 13

Expert Comment

by:Rizzle
ID: 40328978
Hi,

I would advise un-installing and re-installing each application on your machine one by one and see if that can tell you which corrupt application is causing this issue.. Have you had a look in the event logs to see if there is any indication in there what could be causing it? Have you tried booting into Safe Mode to see if you receive this error? have you tried Safe Mode with Networking? Can you post a pic of your machines MSConfig so we can see what apps are starting on startup,

Last resort would be to re-install Windows but that's a LAST resort.
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 40329298
1namyln --
Try a Repair Install.
http://www.sevenforums.com/tutorials/3413-repair-install.html
It should not affect your personal data or installed programs, but a backup of the personal data first is always a good idea.
0
 
LVL 91

Expert Comment

by:nobus
ID: 40329737
try a system restore to a date it was ok
also removing the latest windows updates can help !
0
 
LVL 1

Author Comment

by:1namyln
ID: 40330195
I'll try the repair install.  

System restore wasn't enabled in this system.  

I will try removing updates.
0
Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

 
LVL 1

Author Comment

by:1namyln
ID: 40331398
I tried the repair and it didn't help.  It said start-up issues were detected and said fixed but it didn't repair my issue.  Attempting update removal now.  This problem was also present on the failing drive as I see when I've reinserted the failing drive into the system.
0
 
LVL 13

Expert Comment

by:Rizzle
ID: 40331519
Also try the applications like I stated above.
0
 
LVL 4

Expert Comment

by:Saschao
ID: 40331819
Does it also appear if you run safe mode? If not try clean boot:

http://support.microsoft.com/kb/929135/en-us

afterwards use Start -> Run -> "msconfig" to remove none-microsoft services and startups, do it step by step to find out which app/service is occuring it
0
 
LVL 1

Author Comment

by:1namyln
ID: 40332642
Same thing happens in SafeMode.  I've decided to reload the system.  I have a backup of all the important information.  Easier to reload at this point.  Thanks for your efforts.
0
 
LVL 91

Accepted Solution

by:
nobus earned 500 total points
ID: 40332770
that maybe the fastest - and best solution; if you want a faster option in the future, once all the drivers, updates and applications are installed - make an image of the drive, and use that as backup
store it on an externale drive -  or on this disk on another partition
0

Featured Post

Free Trending Threat Insights Every Day

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

I use more than 1 computer in my office for various reasons. Multiple keyboards and mice take up more than just extra space, they make working a little more complicated. Using one mouse and keyboard for all of my computers makes life easier. This co…
Great sound, comfort and fit, excellent build quality, versatility, compatibility. These are just some of the many reasons for choosing a headset from Sennheiser.
This Micro Tutorial will give you basic overview of the control panel section on Windows 7. It will depth in Network and Internet, Hardware and Sound, etc. This will be demonstrated using Windows 7 operating system.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…

758 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

23 Experts available now in Live!

Get 1:1 Help Now