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Cant find excel doc that was save

Posted on 2014-09-17
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Last Modified: 2014-09-23
Hello I have a 2007 excel doc that was open from email but when it was click on from the email when they were giving the option to open, save the user choose to open after updating the spread sheet they just hit save.... now we can't find the document ... I am thought when you hit open instead of download the file would go to a temp folder ..... any suggestions???
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Question by:Deerek11
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by:Haris Djulic
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Hello,

one option is to open Excel and from recent files open the file from attachment or search in the user profile temp folder for mail client saved document since it must be saved on user machine in some temp folder. try searching by name..
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by:Deerek11
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It's not in the recent area ....Also it was open from Gmail Web client ....i have searched for the name of the file with no luck and searched for *.xls and still no luck ...
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by:Gerwin Jansen
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Try the Internet Explorer cache:

C:\Users\<your_user_id>\AppData\Local\Microsoft\Windows\Temporary Internet Files
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by:Haris Djulic
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If it is opened from the Gmail and edited online it was edited using google Docs and all changes were saved to Google Drive folder. Try to open Google Drive and on the left you will heve Recent link and it should be there...
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by:Deerek11
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I have looked in folder users\ <user_id>\AppData\Local\Microsoft\Windows\explorer no luck ...There wasn't a temporary Internet files folder ....but i played around looking in alot of the folders there and really any folder that had explorer and still no luck none of the folders had regular file extensions in them ....then I just tried users\username\ appdata\Local\temp and still no excel files
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by:Deerek11
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I have check the google drive under recent and it doesn't show the document .... I think the manager created the document on the drive but only gave everyone read permissions ... but either way under recent on the drive it doesn't show this spreadsheet
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by:Gerwin Jansen
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Instead of looking for the folder, open IE, go to settings > settings > view files

If another browser is used, which one?
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by:jcimarron
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Deerek11--
If the document containing the Excel file was a GMail email you should find the original email in Trash.  See options under the Compose button on the left panel of the GMail home window.  One should be Trash.  Even when you delete a GMail message it stays in Trash for quite some time.
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LVL 37

Expert Comment

by:Gerwin Jansen
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But the sheet was opened, edited and then saved, right?
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by:Deerek11
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The old email is still there but the data in the sheet has not been updated
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by:Deerek11
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Yeah the sheet was open from the email not saved ....then after it was open and edited then they just hit save ...not save as.... not sure where it saved ....Also I check the Google drive trash and the sheet wasn't there
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by:jcimarron
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Deerek11--
But was the email (not the Excel file) deleted/trashed?  If so you will find it in the GMail Trash folder.
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by:Deerek11
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The email is still in the sent folder....If I open then sheet it doesn't contain the newly inputted data
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Gerwin Jansen earned 500 total points
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Was the document edited in Excel? If so then Excel will have edited the document in the temp location for Excel. Saving was also done in that temp location. Closing Excel after saving will most certainly clean that temp location because Excel was closed normally. Then there is no way to recover that Excel document I'm afraid. Check which location Excel uses for temp and look for any files with timestamps that match. Just try opening every file, even if names are not .xlsx
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by:Rob Henson
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Have you checked the User Downloads folder? When opening from the web it may have put it in the downloads folder as that is effectively what you have done, downloaded the file.

Thanks
Rob H
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by:Deerek11
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It's not in the download folder about to try to find the excel temp folder
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