Help getting HDX 7000 to boot up
Posted on 2014-09-17
Greetings Fellow Experts,
I'm fairly new to the video conferencing hardware so please bear with me.
Recently we just receive a Polycom HDX 7000 codec and camera unit, and currently trying to set it up.
Followed the Manufacturers instructions to get it setup, but unfortunately the unit is not showing anything in the DVI out telling me if the unit is booting up at all.
Possible sources of problems;
1.) the camera does not set to zero, as per the online videos upon turning it on. - would a bad camera prevent it from booting up?
2.) The mic unit is still stuck in shipping limbo, so I am not sure when that thing would arrive. - does it need a mic unit to complete the system to power on?
3.) The manual mentioned the video display would only be on the component/s-video when on factory default mode. - its currently plugged in via DVi to a monitor.
Would appreciate anyone experienced installing and troubleshooting Video conferencing hardware helping out on this.
Thank you in advance.