Solved

ricoh 2027 copier print queue problems

Posted on 2014-09-17
3
700 Views
Last Modified: 2014-09-18
A small business client has a leased Ricoh 2027 copier/scanner/printer. They report that the print queue often gets "stuck", not allowing anything to print until it is cleared out. It is on a small (six PCs) office network. Unfortunately, it is installed and maintained by the leasing company...but is there any experience out there to help me ease their pain?
0
Comment
Question by:Bruce Corson
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 43

Assisted Solution

by:Davis McCarn
Davis McCarn earned 250 total points
ID: 40330313
The most stable way to setup a network printer is to have it set to a static ip address (I like to start at 192.168.0.150, for example), then set it to use a standard TCP/IP port on all of the PC's.  Doing that makes it be completely stable so it just works and works and.....

The default for most is to use DHCP which makes the printer move each time the power cycles and many of the network finder components in the installed drivers love to get confused.  Have the leasing company set the ip you want, you do the PC's, and see if it doesn't help a lot.
0
 
LVL 21

Accepted Solution

by:
wyliecoyoteuk earned 250 total points
ID: 40331641
Make sure the spool settings in the printer properties> advanced tab are set to start printing after the last page has spooled.
Unitck advanced printing features onthe same tab.
disable bidirectional communication on the ports tab.
On the copier itself in user tools, set conitnue to auto, and resize a4/letter to yes. iincrease the buffer size to msximum, and the timeout to 25 seconds.
0
 
LVL 1

Author Closing Comment

by:Bruce Corson
ID: 40331701
Thank you.
0

Featured Post

PeopleSoft Has Never Been Easier

PeopleSoft Adoption Made Smooth & Simple!

On-The-Job Training Is made Intuitive & Easy With WalkMe's On-Screen Guidance Tool.  Claim Your Free WalkMe Account Now

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When it comes to security, there are always trade-offs between security and convenience/ease of administration. This article examines some of the main pros and cons of using key authentication vs password authentication for hosting an SFTP server.
During and after that shift to cloud, one area that still poses a struggle for many organizations is what to do with their department file shares.
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Suggested Courses
Course of the Month10 days, 20 hours left to enroll

632 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question