Solved

Rename User - Outlook 2013

Posted on 2014-09-18
5
116 Views
Last Modified: 2014-11-12
Remane
Outlook 2013 running in a Citrix environment.  See the attached.  The users name is misspelled here, in Outlook but everything is OK in AD and on the Exchange Server.  How do I correct the spelling in Outlook?
0
Comment
Question by:vbcitsupport
  • 3
  • 2
5 Comments
 
LVL 16

Expert Comment

by:Joshua Grantom
ID: 40331174
Go into Tools | Account Settings, then select the account and click Change.  Should be able to correct spelling.
0
 

Author Comment

by:vbcitsupport
ID: 40331190
Greyed out -- Can't change it.  Don't know if it is because I am on Citrix
0
 
LVL 16

Expert Comment

by:Joshua Grantom
ID: 40331203
do you have access to the control panel? if so, close outlook and make sure it closes out completely and goto Control Panel > Mail. Then select the account and try to change. If that doesn't work, then I would look at exchange and AD again. The name is in A LOT of places.
0
 

Author Comment

by:vbcitsupport
ID: 40331219
Been there, and done that!  Still won't let me change it.
0
 
LVL 16

Accepted Solution

by:
Joshua Grantom earned 500 total points
ID: 40331239
since it is exchange, i would delete the mail profile and go through setup again. If it is still spelled incorrectly after that, then it is definitely AD/Exchange
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Using Word 2013, I was experiencing some incredible lag when typing.  Here's what worked for me....
In this article we discuss how to recover the missing Outlook 2011 for Mac data like Emails and Contacts manually.
This video walks the viewer through the process of creating Hyperlinks for the web and other documents. Select the "Insert" tab: Click "Hyperlink":  Type "http://" followed by a web address to reference a website or navigate to a document to ref…
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now