Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Rename User - Outlook 2013

Posted on 2014-09-18
5
Medium Priority
?
129 Views
Last Modified: 2014-11-12
Remane
Outlook 2013 running in a Citrix environment.  See the attached.  The users name is misspelled here, in Outlook but everything is OK in AD and on the Exchange Server.  How do I correct the spelling in Outlook?
0
Comment
Question by:Greg Anzalone
  • 3
  • 2
5 Comments
 
LVL 16

Expert Comment

by:Joshua Grantom
ID: 40331174
Go into Tools | Account Settings, then select the account and click Change.  Should be able to correct spelling.
0
 

Author Comment

by:Greg Anzalone
ID: 40331190
Greyed out -- Can't change it.  Don't know if it is because I am on Citrix
0
 
LVL 16

Expert Comment

by:Joshua Grantom
ID: 40331203
do you have access to the control panel? if so, close outlook and make sure it closes out completely and goto Control Panel > Mail. Then select the account and try to change. If that doesn't work, then I would look at exchange and AD again. The name is in A LOT of places.
0
 

Author Comment

by:Greg Anzalone
ID: 40331219
Been there, and done that!  Still won't let me change it.
0
 
LVL 16

Accepted Solution

by:
Joshua Grantom earned 1500 total points
ID: 40331239
since it is exchange, i would delete the mail profile and go through setup again. If it is still spelled incorrectly after that, then it is definitely AD/Exchange
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microsoft has changed the look and feel of Azure AD and Microsoft account sign-in pages so that you will have a more unified look and feel when moving between the two interfaces.
Windows Explorer let you handle zip folders nearly as any other folder: Copy, move, change, and delete, etc. In VBA you can also handle normal files and folders, but zip folders takes a little more - and that you'll find here.
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …
The viewer will learn how to  create a slide that will launch other presentations in Microsoft PowerPoint. In the finished slide, each item launches a new PowerPoint presentation and when each is finished it automatically comes back to this slide: …

876 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question