Solved

Airport Extreme Base Station/Time Machine Soft Reset fails using Airport Utility

Posted on 2014-09-18
2
782 Views
Last Modified: 2014-09-18
Airport Extreme Base Station/Time Machine Soft Reset fails using Airport Utility

Attempt to reset network WiFi to change Guest password fails because Airport Extreme Base Station Soft Reset returns 'No configured base stations found...' 1 Sec press of reset returns amber LED blink 1/sec. Cannot access (join?) Network with Mac or iPhone 5s in Soft Reset state.

Selecting Time Capsule returns 'Enter Password'; as this is what I don't know and want to change, I am stuck.

Before I do a 'hard reset' and have to rebuild the network, I need to be sure I have no other choices.

I used support.apple.com/kb/HT3728 used for instructions.

OSX 10.9.4 and Airport Utility 6.3.1. Internet access OK. Local wireless network connecting 3 Macs [Mavericks] OK.

How do I access Base Station to change WiFi & Guest passwords which are unknown due to personnel change.
0
Comment
Question by:MARSPATH
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 53

Accepted Solution

by:
strung earned 500 total points
ID: 40331392
If the TC demands a password when connecting with Airport Utility and you don't know the password, you have little choice but to do a hard reset.
0
 

Author Closing Comment

by:MARSPATH
ID: 40331443
Thanks, I thought this would be the solution, but one can always hope...
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There is a security feature on iOS devices that is nearly impenetrable when it has been activated.  This article will provide some possible solutions as well as necessary steps to take to ensure you do not end up with a locked device.
In this article we discuss how to recover the missing Outlook 2011 for Mac data like Emails and Contacts manually.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question