Solved

Airport Extreme Base Station/Time Machine Soft Reset fails using Airport Utility

Posted on 2014-09-18
2
807 Views
Last Modified: 2014-09-18
Airport Extreme Base Station/Time Machine Soft Reset fails using Airport Utility

Attempt to reset network WiFi to change Guest password fails because Airport Extreme Base Station Soft Reset returns 'No configured base stations found...' 1 Sec press of reset returns amber LED blink 1/sec. Cannot access (join?) Network with Mac or iPhone 5s in Soft Reset state.

Selecting Time Capsule returns 'Enter Password'; as this is what I don't know and want to change, I am stuck.

Before I do a 'hard reset' and have to rebuild the network, I need to be sure I have no other choices.

I used support.apple.com/kb/HT3728 used for instructions.

OSX 10.9.4 and Airport Utility 6.3.1. Internet access OK. Local wireless network connecting 3 Macs [Mavericks] OK.

How do I access Base Station to change WiFi & Guest passwords which are unknown due to personnel change.
0
Comment
Question by:MARSPATH
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 53

Accepted Solution

by:
strung earned 500 total points
ID: 40331392
If the TC demands a password when connecting with Airport Utility and you don't know the password, you have little choice but to do a hard reset.
0
 

Author Closing Comment

by:MARSPATH
ID: 40331443
Thanks, I thought this would be the solution, but one can always hope...
0

Featured Post

Enroll in June's Course of the Month

June’s Course of the Month is now available! Experts Exchange’s Premium Members, Team Accounts, and Qualified Experts have access to a complimentary course each month as part of their membership—an extra way to sharpen your skills and increase training.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

iCloud Drive was introduced after iOS 8 was launched last year. This drive is Apple’s online storage device that lets users sync their files and access them from all their Apple devices.   There is a lot of data that is not automatically backed up…
In this article we will discuss some EI Capitan Mail app issues and provide some manual process to resolve them.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
There's a multitude of different network monitoring solutions out there, and you're probably wondering what makes NetCrunch so special. It's completely agentless, but does let you create an agent, if you desire. It offers powerful scalability …

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question