Solved

Windows 7 workstation cannot access DC files except by using IP Address

Posted on 2014-09-18
5
202 Views
Last Modified: 2014-10-06
Hi.. I have a client that is using a Windows 7 workstation connected to a Windows 2012 Server. Lately when clicking on the server icon in file explorer he gets a message that the Server is not accessible. You might not have permission to use this network resource..etc..  BUT when I can get access to the files when using the IP address of the server.  I have be a little reluctant to Un-join the domain and then Re-join it.. as I wasn't sure if his desktop would stay the same or if it would "loose" any of the files etc..   - Please help if you can!  - If you answer to "reset" or "re-join" the domain, please let me know if the users personal files and settings would be in jeopardy at all.  Thanks for your time!
0
Comment
Question by:William Larkin
  • 2
  • 2
5 Comments
 
LVL 54

Accepted Solution

by:
McKnife earned 250 total points
ID: 40331479
You don't lose anything. un- and rejoin. Just make sure you have enabled at least one local admin before you do.
0
 
LVL 57

Assisted Solution

by:Cliff Galiher
Cliff Galiher earned 250 total points
ID: 40331552
If IP works then I don't believe unjoining and rejoining will have any improvement. I'd troubleshoot DNS, and if you are using network explorer as it sounds, netbios as well.
0
 

Author Comment

by:William Larkin
ID: 40331578
Hi.. rejoining the domain did not correct the issue.. Thanks for the suggestion though.. Also, I have checked the DNS settings and everything seems to be correct (it's the same as other workstations).  I have noted that this computer seems to have more "virus" activity, but all has been cleaned and seems to be well in that arena.  I did rename the computer when I rejoined it to see if that would make any difference... it didn't.  How exactly do I check "NetBIOS"? - I am not using a WINS server or anything else.. it's a pretty basic setup. Thanks - Bill
0
 
LVL 54

Expert Comment

by:McKnife
ID: 40331581
If a virus was active, the machine should be rebuilt. Viruses may destroy a lot even when they are removed, things might be broken and you don't know which.
Does it hurt rebuilding it?
0
 

Author Comment

by:William Larkin
ID: 40331597
Hi.. I really didn't want to go the route of rebuilding.. but could if need be.. I'm really hoping that there may be some other answer.
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
AD architecture diagram 5 35
File Screening 1 14
Safe to uninstall AD CS on Server 2012 R2?  Never used. 2 14
HP Stream laptop logging in issue 15 32
Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

860 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question