Cannot Ping Windows 7 Computer

I have a Windows 7 Pro Lenovo. The firewall is disabled but I cannot get a ping reply. Any suggestions on how I resolve this?
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Do you have installed any third party firewall?  Usually comes with Security Solutions.
mail2clkAuthor Commented:
Only Sophos. No firewall was installed.
Dash AmrSenior Specialist(PM)Commented:
is it just Ping that is not replying ?  can you rdp this machine,  can  it  get an IP ?
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Dash AmrSenior Specialist(PM)Commented:
go to Control Panel > Network and Sharing Center > Change advanced sharing settings , and make sure that these are turned on: Network discovery , File and printer sharing .
JohnBusiness Consultant (Owner)Commented:
Also make sure Client for Microsoft Networks is installed and working in the Network Card of the Windows 7 machine.

Then, on the Windows 7 machine, reset TCP/IP.

Open cmd.exe with Run as Administrator
Then  netsh int ip reset c:\resetlog.txt
Also, ipconfig /flushdns followed by net stop dnscache followed by net start dnscache
Restart the computer
Dave BaldwinFixer of ProblemsCommented:
Ping (ICMP) is a separate service and has to be enabled in the Firewall setup.  Turning off the firewall does not enable ping.  See the ANSWER on this page:
Dash AmrSenior Specialist(PM)Commented:

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Gajendra RathodSr. System AdministratorCommented:
Please mention output of ping command. ( Request timeout or destination not reachable )
Mike SunSenior Systems Engineer (IBM - retired)Commented:
Also, if you are pinging by name, try pinging by IP address...
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