Solved

Why can't Lync 2013 clients can't sign in to Lync after starting the legacy decommissioning process?

Posted on 2014-09-19
3
164 Views
Last Modified: 2014-12-01
I am working with our network department to decommission our OC server.  We received a few errors in the 3 step of the process and have not removed the BackCompatSite.   First question, is this a problem, being part way through the decommissioning process?  The steps are below.  We are at Step 3.

1. Move conference directories
2. Update DNS SRV records
3. Decommissioning servers and pools
4. Remove BackCompatSite

While decommissioning the server and pools, we received the following error:
 See pic 9-18-2014 3-26-51 PM

We verified that are user has the Include inheritable permissions from this object's parent check box is selected.  

Also since discontinuing the decommissioning process any user who hasn’t logged in before can’t login (new users/previous users who didn’t install the new software).  They receive one of the following errors:
See Lync error pics x 3
                                                                                                         
We checked these settings and ours is internal so we aren't registered anywhere for domain name.  I followed the below instructions I found on Microsoft's site, but they did not apply.

Update DNS settings

If your organization has a custom domain, this procedure is a possible fix for the following error message: Server is temporarily unavailable.
Contact your domain name registrar for information on how to add the following CNAME record to your domain:
DNS record type: CNAME
Name: sip
Value/Destination: sipdir.online.microsoft.com



Any advice would be greatly appreciated.
9-18-2014-11-50-25-AM.png
9-18-2014-2-57-28-PM.png
9-18-2014-3-33-11-PM.png
9-18-2014-3-26-51-PM.png
0
Comment
Question by:jfahern
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
3 Comments
 

Accepted Solution

by:
jfahern earned 0 total points
ID: 40332859
So I think we figured out how to get them signed in.  Deleted the sign in address and then selected sign in and entered password.  The user gets signed in and after a restart it signs in automatically.  

But my other question about the OC server errors is still not resolved.
0
 

Assisted Solution

by:jfahern
jfahern earned 0 total points
ID: 40352017
Another item to note: after rebooting the OC server, the server roles were removed even though an error was displayed.
0
 

Author Closing Comment

by:jfahern
ID: 40473527
Resolved on own.
0

Featured Post

Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Goal:  To set up a secure SSH server for your home computer to make it accessible anywhere AND to use it as a port forwarding proxy. Steps 1.  WinSSHD version 5 is free for personal use.  So download and install it.  You can download it from the…
The System Center Operations Manager 2012, known as SCOM, is a part of the Microsoft system center product that provides the user with infrastructure monitoring and application performance monitoring. SCOM monitors:   Windows or UNIX/LinuxNetwo…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Are you ready to implement Active Directory best practices without reading 300+ pages? You're in luck. In this webinar hosted by Skyport Systems, you gain insight into Microsoft's latest comprehensive guide, with tips on the best and easiest way…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question