We have a client that purchased a Dell C2665dnf printer that is installed on the network. They want the ability to scan to email but we have not been able to find the right settings for configuring the mail server. We have followed the manual but receive an error code indicating the SMTP server configuration is incorrect. The manual explanation does not provide detail on the cause of the SMTP error. We believe the authentication setting is the cause but have tried all the available options without success. Their POP email is setup with GoDaddy. The POP server is pop.secureserver.net port 110. The SMTP server is smtpout.secureserver.net port 25. We also tried port 465 with SSL. The workstations use Outlook as the email program. We compared the server settings in Outlook to the setting on the printer. The servers are the same as listed above. Outlook has the option for SMTP authentication to use the settings of the incoming server but we do not see an option that is stated like this. The authentication options on the printer are as follows:
• POP before SMTP (Plain)
• POP before SMTP (APOP)
• SMTP AUTH (Plain)
• SMTP AUTH (Login)
• SMTP AUTH (CRAM-MD5)
• SMTP AUTH (AUTO)
The client can print and scan to folders but wants to use the scan to email feature. We would appreciate any suggestions or assistance if anyone has successfully setup scan to email on this or a similar printer,
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